Aspiring to carve a niche for myself in an organisation of repute where my professional exposure and skills could contribute to achieving the organizational goals and professional aspirations.PROFILE & STRENGTHSSincere and diligent professional, a Master in Marketing Administration, offering 21 years of across functional experience in the Service industry; currently working on Cross functional Transformation Management Projects. In past have been a part of the various department in service industry. - Sales & Client Service.- Grievances, Claims & legal- Quality & Process Improvement Advisor- BB Lean 6 sigma- Project ManagementPerforming a wide variety of roles in the areas as Sales, Client Service, Quality control, Projects & Analyst. Been working with cross functional department, corporate clients, internal & external customers. While in process improvement projects & initiatives have experience & knowledge of Lean 6 sigma improvement cycle (DMAIC & DMADV) CORE COMPETENCIES•Customer Orientation: Is focused on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.•Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of our company.•Cross Border Thinking: Has a holistic mindset and stays abreast of important trends that may affect our competitiveness as a group. Manages the business, giving priority to the international positional of our company.•Self appointed Leader: Can engage cross functional staff towards specific initiative or project which directs the organisational objective & goal.Specialties: Black Belt Six Sigma from Deutsche Post DHL, Maersk Shipping & NielsenIQ. Have been part of several successful improvement initiative using 6 sigma tool: DMAIC & DMADV.