Deepankumar Sakthivel Email & Phone Number

Chennai, Tamil Nadu, India

Tamil Nadu, India

Strategic Healthcare Management: Led and optimized operations across multiple hospital departments to ensure high-quality patient care and efficient administration.Strategic Planning: Developed and executed plans to enhance patient service, resource allocation, and overall hospital efficiency.Effective Marketing: Successfully managed DRT programs, corporate relationships, and events, increasing case conversions for surgeons and focusing on international healthcare promotions.Team Leadership: Established and led a high-performing marketing team, organized health camps, and initiated promotional activities to enhance hospital visibility and patient engagement.Data Management: Proficiently maintained doctors' and corporate data in Salesforce CRM, ensuring accuracy and up-to-date records.Hospital Representation: Acted as a hospital representative, fostering partnerships and promoting services at DRT teams, corporate meetings, and CME events.Quality Control: Implemented and maintained the 5S Quality System, ensuring a clean and efficient hospital environment, with regular audits to maintain high standards of quality and compliance.Market Insights: Conducted regular meetings to communicate market trends, track KPIs, and align departmental priorities with overall hospital goals.Client and Patient Relations: Handled client inquiries with exceptional professionalism and enthusiasm, ensuring high levels of patient and guest satisfaction through efficient Guest Relations management.International Expansion: Focused on expanding the hospital's reach by promoting services in international markets and collaborating with foreign agents and consultants.

Chennai, Tamil Nadu, India

Managed DRT, corporate clients, event management, and ambulance services across 21 cities, driving cases conversion for surgeons in various specialties. Concentrated on international healthcare promotions in Sri Lanka, Malaysia, and the Emirates, collaborating with foreign agents and consultants. Represented the hospital at DRT teams and corporate association meetings, actively promoting the hospital. Developed and executed strategies to enhance patient service. Created and led an effective marketing team, organized camps, and initiated promotional activities. Maintained doctors' and corporate data in the Salesforce CRM system. Ensured exceptional professionalism and enthusiasm in handling client inquiries.

Trichy

Orchestrated diverse hospital department operations, including Front Office, Triage, Outpatient, Billing, Pharmacy Store, General Stores, Statutory Compliance, Security, 5S Quality System, Transplant Coordination, Internal Audit, Guest Relations, Transport, and Business Development.Directed and supervised key hospital segments: Front Office, Triage, Outpatient Services (OPD), Billing, Pharmacy Stores, General Stores, Statutory Compliance, Security Oversight, 5S Quality System Implementation, Transplant Coordination, Internal Audit, Guest Relations, and Transportation Management.Conducted surprise and routine audits across various sectors to maintain the highest standards of quality and compliance.Ensured VIPs and government officials received exemplary customer service and satisfaction during their hospital stays.Managed hospital vehicle-related documentation, including registrations, permits, and insurance.

Master Of Business Administration - Mba, Marketing

Master'S Degree, Master Of Commerce In Finance And Business Management

Bachelor Of Commerce - Bcom, Business/Commerce, General