Possible summary:As a captain at SK Premium Park, I lead and supervise a team of stewards who ensure the highest standards of service and customer satisfaction. I also coordinate with the kitchen, banquet, and housekeeping departments to facilitate smooth operations and events. I have been working in this role for nine months, and have received positive feedback from both guests and management.I have over seven years of experience in the hospitality industry, working as a senior steward and a hotel management trainee at World Square Hotels Private Limited. I have gained valuable skills and knowledge in various aspects of hotel operations, such as food and beverage, front office, reservations, and inventory management. I have also participated in and contributed to multiple projects and initiatives, such as increasing the occupancy rate, improving the quality of service, and implementing new technologies.I hold a BBA-HM degree in hotel/motel administration/management from AIHM, where I learned the fundamentals and best practices of hospitality management, as well as developed my communication, leadership, and problem-solving skills. I am passionate about providing excellent service and creating memorable experiences for guests, and I am always eager to learn new skills and grow professionally. My goal is to advance my career in the hospitality industry and take on more challenging and rewarding roles.