Deepa Parashar Email & Phone Number

Gurugram, Haryana, India

• Ensuring great customer service experience to the customers by solving their queries within TAT.
• Management of MIS using MS Excel.
• Generate business through cross-selling of - current and savings accounts, Fixed and Recurring Deposits, General and Life Insurance, Mutual Funds etc.
• Ensuring smooth Branch operations and Audit compliance and keep updates of RBI guidelines and circulars.
• Directly addressing Customer queries and complaints and ensuring quality customer service is delivered.
• Keeping track of deliverables (Customer’s cheque book, debit card, FD receipts etc.) in the branch.

New Delhi Area, India

• Daily Reconciliation of physical cash, Demand Drafts/Pay Orders in the Vault.
• Managing day to day retail branch banking operation activities such as cash and noncash work, lobby management, Customer queries etc.
• Various reporting’s of GL and maintaining EOD reports.
• Generate business through cross-selling of - current and savings accounts, Fixed and Recurring Deposits, General and Life Insurance, Mutual Funds etc.
• Ensuring smooth Branch operations and Audit compliance and keep updates of RBI guidelines and circulars.
• Directly addressing Customer queries and complaints and ensuring quality customer service is delivered

Master Of Business Administration - Mba, Banking And Finance, C

Bachelor Of Technology - Btech, Electronics And Communications Engineering, A

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering

Education record