Deepa Suresh Email & Phone Number
Who is Deepa Suresh? Overview
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Deepa Suresh is listed as Security Specialist at Cognizant, a with 340955 employees, based in India. AeroLeads shows a matched LinkedIn profile for Deepa Suresh.
Deepa Suresh previously worked as Information Security Manager at Cognizant and Technical Lead at Cognizant. Deepa Suresh holds Master'S Degree, Physics from Bharatiar University.
Email format at Cognizant
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About Deepa Suresh
This is one field that gives a sense that you are making people’s lives better. Knowing that your skills are used for greater benefits makes you feel proud of the work you do in the security domain. The ability to write clearly and concisely allows me to respond to Requests For Proposal (RFPs), review MSAs and Deals with minimum supervision and under strict deadlines. Attention to detail, staying current with the Organization security policies and industry trends allow our clients to know exactly what they are getting into before signing on any dotted lines. This enables organizations to take strategic calculated risks.I focus on risk identification, compliance, audit requirements, RFP process improvement, perform peer reviews, provide regular feedback and more.. Security Certifications - CISM, ISO 27001 LA
Listed skills include Leadership, Six Sigma, Management, Team Building, and 7 others.
Deepa Suresh's current company
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Deepa Suresh work experience
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Information Security Manager
Current
Security Specialist
CurrentBusiness Development – Marketing & Content Management (Dec 2017 till date) – Healthcare Product GroupHealthcare Product Documentation, PowerPoints, Corporate Brochures, Product web pages, Solution documents, Product Training Documents.Building and optimizing web page content.Work with development teams, Subject Matter Experts, Business Analysts, to develop technical content and workflows. Partnering with creative and design team in creating corporate mailers and announcements.Working knowledge of Healthcare technology products and as well as application UI. Continuous market research to learn about latest trends and innovations in Healthcare industry and determine how they are applicable and relevant to our business.
Technical Lead
ITIL Certified ProfessionalTrained on Agile Six Sigma Green and Yellow Belt Certified ProfessionalSOX Audit EnablerIELTS 2018 Certified (Band 8)Neuro-Linguistic Certified ProfessionalSoft Skills Trainer – Voice and Accent & Business WritingBasic Counselling Certified Professional
Senior Security Specialist
Senior Quality Analyst
Met Evaluation and Coaching Targets on a weekly & monthly basis (Voice, Email, Chat transcript) Coached TSEs/CSRs as per observations recorded Conducted individual / group coaching sessions Kept a check on progress of associates from a lower bucket to higher bucket and took measures to ensure positive bucket movement Rolled out Monthly & Weekly reports Took part in Monthly Project Meetings Took Initiatives to improve overall performance Shared and exchanged learning amongst team members Prepared Service Observation Documents Hosted voice & email calibration calls (Internal - Quality Team, Projects & External - Clients) Interview panelist - To assess the communication skills of QAs and engineers. Played a key role in implementing soft skills processes and practices at MI Define roster, manage attendance and business continuity Provide weekly feedback for the Quality Analysts Monitored performance of subordinates and shared reports on a weekly basis As a Team Quality Evangelist, I check ISO process adherence, team awareness, prepare process documents, maintain records, check for Non-compliances, conduct training programs on ISO Audit awareness, and conduct mock audits for QAs. Played a vital role in implementing Soft Skills quality process and best practices at a different sector of CSS Corp, Chennai. Knowledge Transfer for Quality Analysts, customization of evaluation sheets for voice, email and chat processes based on business requirement
Colleagues at Cognizant
Other employees you can reach at cognizant.com. View company contacts for 340955 employees →
Srilakshmi Mandapati
Colleague at CognizantHyderabad, Telangana, India
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DK
Dinesh Kumar S
Colleague at CognizantChennai, Tamil Nadu, India
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MJ
Maria Josemon
Colleague at CognizantThrissur, Kerala, India
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SM
Sourav Mukherjee
Colleague at CognizantHaora, West Bengal, India
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MQ
Mohd Qadeeruddin
Colleague at CognizantHyderabad, Telangana, India
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AK
Antarip Karak
Colleague at CognizantHalifax, Nova Scotia, Canada
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SN
Swarupa Nasireddy
Colleague at CognizantHyderabad, Telangana, India
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PB
Padmapriya Bharathithasan
Colleague at CognizantChennai, Tamil Nadu, India
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V
Vismay
Colleague at CognizantBengaluru, Karnataka, India
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VG
Vaishnavi Ganesh
Colleague at CognizantChennai, Tamil Nadu, India
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Deepa Suresh education
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Bharatiar University
Frequently asked questions about Deepa Suresh
Quick answers generated from the profile data available on this page.
What company does Deepa Suresh work for?
Deepa Suresh works for Cognizant.
What is Deepa Suresh's role at Cognizant?
Deepa Suresh is listed as Security Specialist at Cognizant.
Where is Deepa Suresh based?
Deepa Suresh is based in India while working with Cognizant.
What companies has Deepa Suresh worked for?
Deepa Suresh has worked for Cognizant and Css Corp.
Who are Deepa Suresh's colleagues at Cognizant?
Deepa Suresh's colleagues at Cognizant include Srilakshmi Mandapati, Dinesh Kumar S, Maria Josemon, Sourav Mukherjee, and Mohd Qadeeruddin.
How can I contact Deepa Suresh?
You can use AeroLeads to view verified contact signals for Deepa Suresh at Cognizant, including work email, phone, and LinkedIn data when available.
What schools did Deepa Suresh attend?
Deepa Suresh holds Master'S Degree, Physics from Bharatiar University.
What skills is Deepa Suresh known for?
Deepa Suresh is listed with skills including Leadership, Six Sigma, Management, Team Building, Bpo, Business Analysis, Requirements Analysis, and Itil V3 Foundations Certified.
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