Training Specialist
Current•Worked with subject matter experts, technical writers, Operations Team, to organize and develop training materials, certification exams, and surveys. This included designing company’s’ first formal Learning Function. Developed instructional content and templates, to include easy to use On-going Training, Rapid Learn, and Flash Learn platforms.•Oversaw all learning and development activities to include the company’s first Soft Skill program, Mentor Program, and Plus Program.•Defined and… Show more •Worked with subject matter experts, technical writers, Operations Team, to organize and develop training materials, certification exams, and surveys. This included designing company’s’ first formal Learning Function. Developed instructional content and templates, to include easy to use On-going Training, Rapid Learn, and Flash Learn platforms.•Oversaw all learning and development activities to include the company’s first Soft Skill program, Mentor Program, and Plus Program.•Defined and outlined Technical Specifications for company’s first SharePoint-Learning Management System. •Trained Operations Team and other departments on Adult Learning concepts built into instructional templates. Provided consultation after meetings to improve upon their meeting effectiveness and transfer of training. Show less