Deepayan Chatterjee Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Security Analyst, proactively support /Cloud &IT Infrastructure support /QA. Need to check and identify use case for all platform, Alerts observation, analysis, Error detection, Enable or disable service from specific technology, multiple tools observing, with Troubleshoot, MIR3 page etc.

Pune, Maharashtra, India

Three years worked at Cyber Security Analyst, multiples technology's likeSailPoint IIQ, CyberArk Open ID(ARS ), Azure, Looker, Service Now, QA NON prod for testing and implementing) Server Health Check ,Analysis, Apache Studio , SIEM, Remediations & Pager Duty etc .Managing user accounts , Compliance and Permissions in the identity and access management system. Granting or denying access to company resources based on user role and privileges. Bulk Provisioning , Shared Mail box… Show more Three years worked at Cyber Security Analyst, multiples technology's likeSailPoint IIQ, CyberArk Open ID(ARS ), Azure, Looker, Service Now, QA NON prod for testing and implementing) Server Health Check ,Analysis, Apache Studio , SIEM, Remediations & Pager Duty etc .Managing user accounts , Compliance and Permissions in the identity and access management system. Granting or denying access to company resources based on user role and privileges. Bulk Provisioning , Shared Mail box , etc Creating and managing user groups in the identity and access management system. Provides guidance on optimizing security build based on appropriate minimum necessary standards. Cyber Ark Core Paas onboarding, Safe , PAM etc Show less

Pune

Banking Project:Monitoring & Analysis proactively all platform ex: Email alerts. Windows, Unix, SQL, Oracle Server & Web Performance etc.All are Priority 1 and production environment. Raised an incident( Cherwell) and escalate to next label support team via on call Ever Bridge page timely . Assets information and OLA , if any update will be require , informed timely and picked on call for technical related information . If require will send to resolver group for alerts regarding… Show more Banking Project:Monitoring & Analysis proactively all platform ex: Email alerts. Windows, Unix, SQL, Oracle Server & Web Performance etc.All are Priority 1 and production environment. Raised an incident( Cherwell) and escalate to next label support team via on call Ever Bridge page timely . Assets information and OLA , if any update will be require , informed timely and picked on call for technical related information . If require will send to resolver group for alerts regarding proper comment and if any new update or changes are require I have approached to management for SOP update and analysis for alerts. Show less

Pune( Maharashtra)

2 project's, Role: NOC Support /Analysis /SLA/ITSMResponsibilities:• Technology Tool: Nagios, PRTG, SCOM & EPO(MacAfee Security) etc.Proactively support , with Alert Analysis, Understanding for impact, Solution, informed to resolver group with proper comment. Need to rectify an issue, with troubleshoot. According to informed to next label, along with shared proper use case report , SAP- JCT(Job Control Team) support & Bridge call join for P1&P2.• Incident tool: Service… Show more 2 project's, Role: NOC Support /Analysis /SLA/ITSMResponsibilities:• Technology Tool: Nagios, PRTG, SCOM & EPO(MacAfee Security) etc.Proactively support , with Alert Analysis, Understanding for impact, Solution, informed to resolver group with proper comment. Need to rectify an issue, with troubleshoot. According to informed to next label, along with shared proper use case report , SAP- JCT(Job Control Team) support & Bridge call join for P1&P2.• Incident tool: Service NowAdditional Initiative: Assets Review, CAB Agenda, Report & Quality. Automation Analysis for alerts trigger, downtime , auto incident triggered on time via Service Now etc.Event, Problem, Release , Incident & Change Management, , SOP Update, Share Point etc.• Guidelines for KT & Process improvement.• Client requirement work• Daily report to Client with proper information.• Information Security- CERT, AVERT, DAT and analysis report.• Additional support and quick decision. Taken ownership confidently communicates to onsite, create anincident timely and highlighted current issues with email.• Email Alerts- Net backup & HPDP mount Error, Priority basis email. Show less

Pune

Responsibilities:Proactively Monitored 160 clients from VCC console (Backup Failed related alerts), Analysis for use case, error detection etc • Support multiple Backup Technology: TSM, Pure disk, HPDP, NetBackup & Networker etc .• Incident tool : HPSM(SM9&7),CITRIX Service Center• EON Escalation page• Assets like ADMS and ESL.

Kolkata

• VC Dialer observation, Lead fetching, Call Latency and analysis report etc• OS: Windows 2003, XP & Ubuntu• Remote Tool: Log me in Rescue, Ammy, Team Viewer.• Network and Server Support .• AD – User Authentication, Access Permission. Hardware & Network update

Kolkata

OS: Windows 2003, XP, Patching, Reports, Analysis use case , Hardware Support • Remote Tool: Log me in Rescue,•Network and Server Support

Kolkata, West Bengal, India

Support , with technical work

Bca, Information Technology, 1-St Div

Diploma Of Education, Hardware & Netwroking, B

High Secondary Education, Business/Commerce, General, 2Nd Division

Secondary Education, General Studies, 2Nd Division