● Understand internal business requirements, design solutions and assist the developmentteam. ● Ensure that the architecture, and high level designs are compliant with the organisationstandards and road-map. Also ensure that all non-functional testing activities (performancetesting, scalability etc) are carried out. ● Ensure that the designs are safe and secure as per the organisation's safety andsecurity standards. ● Prepare the system integration plans and organise review and approval. ● I am part of the triage team for all bugs, and help ensure they are correctly documented, prioritized, and have correct severity. ● Coming up with alternative solutions, workarounds, shortcuts (if needed) in case plan Adoesn’t work as anticipated. ● Reviewing code, merging requests, commenting on possible bottlenecks introduced by teammembers.

● Active role in Laravel and SugarCRM(a PHP based CRM application) customization and integration with REST API. ● Guide the development team for coding best practices as per developer guide ofSugarCRM/Laravel● Integrated highchart with SugarCRM allowing SugarCRM to have charts with color choice, different chart types and drilldown. ● Developed custom reports (custom layout) to show various modules and accessories fitted inan engine with spare parts. Also given an option to users to dynamically fit any spare parts to anengine and generate reports of the same. ● integrated PhpSpreadsheet to allow users to download reports directly from SugarCRMcustom dashlet in excel format. ● Integrated Whatsapp API with SugarCRM. Customers can raise a ticket in Cases module justby sending an whatsapp message and subsequent conversations will also be logged inSugarCRM. ● Integrated Google maps with Laravel portal to show live SKU numbers on all our hubs.

● Meet with Clients to understand their requirements and implement it using SugarCRMdefault/prebuilt functionalities as far as possible. ● Customised SugarCRM as per client requirement using upgrade safe code and as perSugarCRM developer guide. ● Integrated SugarCRM with external systems like IGMS, Laravel portal, SMS vendor API(totrigger automated SMS), Google charts, News API and WhatsApp API.● Done on site production server environment setup for deploying SugarCRM 8. ● Gave Pre-Sales demo and attended commercials meeting with leads and learned leadnurturing, sales funnel, op