Deepesh Pradhan Email and Phone Number
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o A goal-oriented Program Manager with 18 years of experience in Program & Project Management, Specialization in Cloud Implementation\Migration, Delivery Engineer & infrastructure. Extensive experience with cloud & server technologies, including Automation, analyzing, planning, designing, deploying, maintaining & troubleshooting.o Experience in implementing and practicing ITIL best practices like Service Desk, Change Management, Problem Management, Incident Management and Service Level Managemento Performance driven individual with proven expertise to work with teams across organization and have demonstrated internal/external customer satisfaction on routine & assigned projects o Ability to think laterally, use technical knowledge and bring innovative solution to business requirements even under priorityo Articulate communicator skills, works equally effectively as an independent contributor, a team member & a group leadero Excel in liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions, and logistical considerations to meet project deliverables.
Ltimindtree
View- Website:
- ltimindtree.com
- Employees:
- 109732
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Director - Program And Project ManagementLtimindtreeKraków, Pl -
Director - Program & Project ManagementLtimindtree Oct 2024 - PresentCracow, Małopolskie, Poland -
Associate Director - Program & Project ManagementLtimindtree Mar 2015 - Oct 2024Redmond, Washington, UsaProject: - Application Insights - Azure Dev Ops & Skype for Business - Office365Application Insights & Log Analytics - AzureSRE responsibility to assure Application Insights & Azure Monitoring OperationsDesign, Plan and On-board new services in Microsoft Azure & Deploy various components & resources using ARM Template / Azure CLI/CMDLETSCreate\Manage Release definition (VSTS) for Automatic Deployment of build & services in PAAS & IAASMigrate multiple region service node from On-Prem to Azure Maintain\Manage Azure Secrets\Certificate in KeyVaultSetup Network Security & Firewall for Azure resources Enable AAD APP Authentication & JIT for accessing Azure subscriptionsIntegrate SDK with internal tool and automationSetup smart monitoring system which enables to page the on-call engineer in case of Severity for immediate turnaround of the major issues.Create Multiple PowerBI report with custom & analytics query for monthly review reportHandling Live Site, Production and Pre-Production issue.Maintain the new/existing cloud infrastructure setups by applying hotfixes & vulnerability fixes.Enable Logging, create monitor/alerting & make use of query in Kusto\Geneva MDM\Cosmos (Microsoft tool) Regular rollouts of newer version to improve user experience by adding the latest features, refining the performance & reliability.Drive the High priority bridge end to end with the component/engineering team in case of major outage & post incident review with the component teams in understanding the reasons behind health degrades and how it was fixed.Create TSG’s (Technical Support Guide) for all the possible incidents to provide the quicker solution by the primary teams in case of repeated issues.Create & provide Monthly Service review presentation to clientMonitor the internal health status of an application thru a secure channelDeploy new regional rollout & maintain quality check for new location -
Technical Lead @ Beijing - MicrosoftMindtree May 2013 - Dec 2014Beijing City, ChinaTechnical Lead @ Mindtree Beijing - China. Client = MicrosoftProject = Microsoft Office-365 (Cloud Computing)Roles and Responsibilities:-o End to end planning, engineering, implementation and support of Microsoft online cloud service (LYNC) for Office 365 China.o This project was a coordination with Dev, Champ, Core, Component & testing teams to make successful go-live o Infrastructure Management (AD, DHCP, GPO, DNS, SCOM, WSUS, & SQL)o Deployment Management (Hyper-V, WDS, PowerShell, Kaken deployment tool & certificate roll-out) o Streamlined and automated build rollout/deployment processo Analyze, Investigate, troubleshoot to fix & achieve 100 % Patch & Vulnerability compliance o Designing & dry run test for Failover/Failback to accomplish Disaster recovery & backup planso Analyzing of enterprise systems, identifying of dependencies, conduct POCs and assess cloud migration feasibility.o Designing of service management, orchestration, monitoring and management requirements of the cloudo Plan, schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.o Creating Technical Architecture Diagrams & technical documentations i.e. (SOP, TSG, & Training)o Provided Support to Teir-1 & On-call support o Team Management and skill development for team members -
Senior Infrastructure Consultant - Ito At Hewlett-PackardHewlett-Packard Jan 2011 - May 2013Roles and Responsibilities:-Managing client IT Infrastructure with 1500+ servers across globe.Building virtual clients and physical servers as per the project requirement.Handling escalations & providing 3rd level support.Change, Incident and Problem Management.Handling escalation, mentoring the team and managing Windows server infrastructure remotely.Troubleshooting remotely & coordinating with vendor on HP Blade/ML/DL, Dell/IBM server hardware's.Design, Implement, support and maintain all Windows servers.Problem & performance analysis and tuning of server infrastructure.Develop and maintain plan to ensure successful recovery of operating systems environment in the event of a disaster according to Corporate Disaster Recovery PolicyDocumentation of best practices, inventory reports, and problem tickets Routine maintenance and cleanup of server file and directory structureAnalyzing, monitoring & troubleshooting related to server performance issueDevelop standards for Antivirus domain design, based on Symantec End Point protectionDevelop standards/procedures for patch management via HP Server automation (opsware), This would also include procedures for testing of patches every month and developing SLA to be followed by all the teams for patch deployment every monthProvide 24 hours on call support on rotational basis -
Sr. System AdministratorConvergys Jul 2005 - Jan 2011Individual Contributor Projects:-Domain controller upgrade to 2008 Server PAC & Real Time Viewer implementationFile/Print & DHCP Server MigrationIntranet Website DevelopmentTeam Work Projects:-Web filtering migration from Surfcontrol to WebsenseSingle image & application managementClustering DHCP Server LANDesk CentralizationAntivirus migration from Trend Micro to Symantec AntivirusShare folder & file migration for NAS Filer.Technical responsibilitiesActive Directory Services ManagementDHCP/DNS services design, administration and configurationDomain Controller roles management as requiredEngineering and initial deployment of any directory 3rd party utility toolSystem ManagementAnalyze and troubleshoot symptoms for system & server related problems reported in the organization sites globally LANDesk Management suite:- OS & Software installation, Application & Distribution Script, custom definitions & blocking policy, LDAP based installation, Security & patch management, Inventory Queries & Auditing, Remote Tool management, User access on LANDesk Console, Database management for LANDesk & also provide support for Tier 1 & 2 engineer Web Content Filtering and SupportSecurity & Vulnerability Management
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System AdministratorLandmark Credit & Insurance Managers Pvt Ltd Jun 2004 - Jul 2005Responsible for end-to-end IT equipment procurement including evaluating business requirement, business case, price negotiation with vendors & contract management with vendor LAN/WAN managementAdministration, installation, configuration & troubleshooting of systems & serversMaintain monthly & yearly sales database on MS Access & ODBC connection to third party application (Magic broker)Administrate proxy-server/firewall for internet connection & block unwanted connectionBackup/Restore management
Deepesh Pradhan Skills
Deepesh Pradhan Education Details
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Master In Computer Application -
Maths -
Sacred Heart High SchoolSsc
Frequently Asked Questions about Deepesh Pradhan
What company does Deepesh Pradhan work for?
Deepesh Pradhan works for Ltimindtree
What is Deepesh Pradhan's role at the current company?
Deepesh Pradhan's current role is Director - Program and Project Management.
What is Deepesh Pradhan's email address?
Deepesh Pradhan's email address is de****@****ree.com
What schools did Deepesh Pradhan attend?
Deepesh Pradhan attended Sikkim Manipal University Of Health, Medical And Technological Sciences, University Of Mumbai, Sacred Heart High School.
What skills is Deepesh Pradhan known for?
Deepesh Pradhan has skills like Active Directory, Servers, Windows Server, Dhcp, It Service Management, Group Policy, Disaster Recovery, Itil, Operating Systems, Team Management, It Operations, Ccna.
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Deepesh Pradhan
Payroll Administrator At Americare Home Health Services, IncGreater Harrisburg Area1americareuae.com -
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