• 20 years of work experience, with over 16 years of international (US, UK, India) experience in the IT industry, as a project manager, consultant (process, security, quality assurance), trainer, and communicator.• Has defined, created and implemented ISMS and QMS processes, policies, procedures, and guidelines; information and instructional design processes, standards, guidelines and techniques, to create user and system documentation, marcom materials, and courseware of international standards.• Managed cross-functional, geographically diverse teams, ranging from 2 – 60 personnel.• Accomplished trainer and speaker for process improvement, management, e-Learning, web education, and technical communication.• Participates in security- and quality-related assurance and control activities.• Various certifications and awards - ACE (Harvard), CISM (awaited), CISA, PMP, BS 7799 Lead Auditor, CQA, MS in Telecommunications and Software Engineering, MS in a healthcare domain, award for maximizing ROI for customers.Specialties: • Program & Project Management - manage IT programs & projects for financial, healthcare, telecom, and media clients.• Process Analyst and Champion - end-to-end design, define, implement & audit, for ISMS and QMS – Risk Management, BCP & DR, ISO, BS7799, TL9000, CMM.• Business Analyst – Create requirements based on client considerations, needs, and wants.• Knowledge Manager - Web learning, eLearning, training management, instructional design, usability.• Relevant software skills.