Responsible for ensuring a good working relationship with the client, Stakeholders and relevant third parties. Responsible for the day-to-day management of client engagements, monitor progress and deliverables, put in place the necessary standardized processes, anticipate and identify risks, escalate issues as appropriate and drive performance-improvement solutions.

Responsible for ensuring a good working relationship with the client, Stakeholders and relevant third parties. Proactively considered, identified and shared with the engagement leader any potential additional needs, service opportunities and efficiency/service level enhancements. Ensured the delivery of exceptional client service, day-to-day oversight and management of our global/regional service delivery. Responsible for executing disciplined management of in-scope services to ensure EY services are consistent with those agreed and any scope of services beyond agreed scope are properly identified, scoped and fees agreed in advance. Ensured changes in scope/fee are agreed between EY and Client (and other 3rd party when appropriate) including contractual and commercial agreement. Also managed the annual ‘roll-over’ process, including any scope/fee changes, contract renewals, data refresh. Regularly tracked the deadlines for a client across all the countries across regions and maintaining a tracker for giving updates to the client on client calls.

Organizational Vision · Training · Drive Change · Communication · People Management · Tax

Prepared and filed personal property tax returns. Effectively handled the property tax cycle, which includes the completion of property renditions/returns, negotiation and/or appeal of assessments, and satisfying the payment of EY’s property tax liabilities. Daily duties include reviewing the data entry of tax bills, notices of valuation, and tax return preparation with focus on timely processing property tax bills and payments to taxing authorities. Researched and interpreted property tax laws, policies, and procedures in order to comply with state filing requirements. Participated in planning, analysis and evaluation of state and county property tax assessments and audits to ensure compliance with statutory rules and established regulations, policies and procedures to minimize company’s property tax expense. Analyzed assessments to ensure that they are reasonable given the circumstances of the taxable property within a jurisdiction. Ensured resolving correspondence from states.

Responsible for opening and closing the branch, completely handling the cash counter, Reconciling ATMs and cash every day. Also managed Cheque processing, ATM card issuance and remittances to other banks.

Go to Person for troubleshooting, identifying and rectifying balancing errors. Responsible for opening/Closing of the Branch and maintaining Branch Expense reports. Involved in Marketing/Sales of various Bank products i.e. checking accounts, savings accounts, mutual funds, insurance policies, SIPs and complied with the KYC (know your customer) norms. Processing Cash/Cheque Deposits and withdrawals. Handling Cash remittances for ATMs and Banks. Handling Vault, safe deposits, ensured safe custody of valuables. Maintaining professional customer service and filing records and Mentored new team members.

Processed margin money cheque/DD deposits and DIS (Delivery Processing Slip). Managed daily Pay in pay out report and Made Margin Morning Calls. Maintained Daily MIS Reports. Scrutinized account opening forms Demat and Trading. Processed Customer requests promptly and timely