• She is playing the dual role of QA and Junior Business Analyst. • She participated in requirement gatherings and understood customer requirements. • Acted as a liaison between technical support and business teams, ensuring requirements were aligned with the project goals.• Documented product vision and user stories clearly for the development team, facilitating better understanding and implementation among team members. • Translated features into user stories within the team's backlog while managing, ranking, and prioritizing this backlog to • Reflect stakeholder's requirements and to maximize the value of the product • Engaged with the Product Owner along with Sr BA's to support requirement prioritization and defined • Participated in agile ceremonies (daily stand-ups, retrospectives), providing input on team performance and areas for improvement based on user support experiences. • Helped maintain detailed documentation of application features, support processes, and best practices, • contributing to knowledge sharing and training resources.