Deepika Juntipally, Psm I
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Deepika Juntipally, Psm I Email & Phone Number

Service Operations Expert at Novartis India at Novartis India
Location: Hyderabad, Telangana, India 6 work roles 1 school
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Role
Service Operations Expert at Novartis India
Location
Hyderabad, Telangana, India
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Deepika Juntipally, Psm I is listed as Service Operations Expert at Novartis India at Novartis India, a with 832 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Deepika Juntipally, Psm I.

Deepika Juntipally, Psm I previously worked as Service Operations Expert at Novartis India and Agile Coach and Scrum Master at Tata Consultancy Services. Deepika Juntipally, Psm I holds Bachelor'S Degree, Computer Science from Bhoj Reddy Engineering College For Women.

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Novartis India

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About Deepika Juntipally, Psm I

Instrumental and PSM I certified scrum master and Agile coach bringing 14 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Well-versed in building positive relationship with customers and other stakeholders.

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Deepika Juntipally, Psm I's current company

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Novartis India
Novartis India
Service Operations Expert at Novartis India
bombay, maharashtra, india
Website
Employees
832
AeroLeads page
6 roles

Deepika Juntipally, Psm I work experience

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Service Operations Expert

Current

Hyderabad, Telangana, India

Apr 2021 - Present

Agile Coach And Scrum Master

Hyderabad, Telangana, India

· Involved in transitioning of projects from Waterfall SDLC model to Agile-scrum for a team of 76 members. · Coached teams in agile practices and provided necessary training to create positive mindset to Agile methodologies.· Facilitated scrum framework- sprint planning, backlog grooming, daily scrums, sprint reviews, sprint retrospectives and made sure these events happen as per the scheduled time and duration.· Helped the scrum teams to Inspect and Adapt, which in-turn helped them… Show more · Involved in transitioning of projects from Waterfall SDLC model to Agile-scrum for a team of 76 members. · Coached teams in agile practices and provided necessary training to create positive mindset to Agile methodologies.· Facilitated scrum framework- sprint planning, backlog grooming, daily scrums, sprint reviews, sprint retrospectives and made sure these events happen as per the scheduled time and duration.· Helped the scrum teams to Inspect and Adapt, which in-turn helped them in increasing their velocity and capacity. This also helped them in making the right sprint commitments.· Coached the product owner in Kano and MOSCOW backlog prioritizing techniques and encouraged product owner to maintain a healthy backlog by scheduling product backlog refinement call.· Trained product owner to make sure that the product backlog has stories that can cover at least next two sprints by keeping in mind the team’s velocity and capacity. · Coached the scrum teams and Product owners to use INVEST as a reminder of the characteristics of a good quality user story · Encouraged the team to daily update the status of their stories in JIRA. Pulled the burn down charts and displayed them in the daily scrums so that team knows where they are when compared to the ideal pace. · Encouraged the team to discuss on the requirements to reach upon a common estimate for each story.· Managed distributed team collaboration by setting up meetings and ceremonies during the overlapping time of the locations.· Drove scrum team progress to overcome obstacles and realize success throughout life of each sprint.· Encouraged the team to come up with an agreeable solution to problems discussed in sprint retrospective and motivated the team to implement the solutions to realize the improvement.· Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization Show less

Mar 2015 - Apr 2021

Application Manager

Hyderabad Area, India

• As an application manager, managing 14 applications related to Finance & Procurement IT.• Gather detailed information of new requirement for any change request.• Involvement of architect on architecture and sizing.• Collect cost estimations and provide SoW to requesting customer.• Ensure effective management of IT Services for applications across their entire lifecycle within an agreed governance model.• Ensure adherence to quality, compliance, regulation and controls as… Show more • As an application manager, managing 14 applications related to Finance & Procurement IT.• Gather detailed information of new requirement for any change request.• Involvement of architect on architecture and sizing.• Collect cost estimations and provide SoW to requesting customer.• Ensure effective management of IT Services for applications across their entire lifecycle within an agreed governance model.• Ensure adherence to quality, compliance, regulation and controls as defined by the client’s organization. • Participate in / support IT & Business Audits as needed; ensure applications are audit ready and provide appropriate response to audit/ ISRM assessment findings and recommendations.• Retirement - Agree with Business the retirement of application plan, ensure approvals in place, update tools, and ensure archiving, if required.• Management of the execution minor enhancements within defined capacity.• Prioritization and approval for implementation of all enhancement types.• Ensure approval in place for Change Impact Assessment, User Requirements, Functional Design and Technical Design, IQ, OQ, PQ and coordinate Testing.• Warranty extensions• Create and Manage Application Roadmaps.• Manage and Monitor Change Requests.• Communication in case of un-planned downtime of any system (and impact other systems).• Communication of housekeeping activities (based on the Novartis communication protocol). Especially activities impacting the end user experience.• Ensure communication is traceable to related issues / decisions to ensure audit readiness• Plan, discuss, agree and communicate planned and unplanned maintenance windows Communication on application on- and off-boarding to the appropriate governance board• Security Patch Implementation• Monitor Regular Security Patch implementation and sometimes coordinate special batches. Show less

Mar 2018 - Aug 2019

Cluster Lead And Business Analyst

Hyderabad Area, India

• Responsible for enhancement and production support work of the project.• Responsible for guiding the team in each phase(Estimation, design, coding, Unit testing and integration testing) of an enhancement.• Responsible for reviewing the code, unit test plan and results before code goes to UAT.• Responsible to make sure that none of the incidents misses SLAs and the incidents are responded and a resolution is provided within the SLA time.• Responsible to follow up with team on… Show more • Responsible for enhancement and production support work of the project.• Responsible for guiding the team in each phase(Estimation, design, coding, Unit testing and integration testing) of an enhancement.• Responsible for reviewing the code, unit test plan and results before code goes to UAT.• Responsible to make sure that none of the incidents misses SLAs and the incidents are responded and a resolution is provided within the SLA time.• Responsible to follow up with team on the aging incidents and suggest to team the required action to provide a resolution to the incidents. • Making sure that all low priority incidents are touched and analyzed at least once in 5 days.• Providing a temporary resolution for the job down/application down incidents within SLA time and providing permanent fixes through enhancements by doing root cause analysis.• Actively conducting project/team meetings.• Documenting job flows of applications using job flow diagrams in Visio.• Responsible for training new associates who joined the team by providing a proper guidance.• Responsible to encourage team to eliminate, shift left, automate any recurring incidents to pull down the incidents count.• Encouraging and motivating team to provide improvement ideas to clients and SMEs.• Encouraging team to update application handbooks after each enhancement as appropriate. Show less

Dec 2012 - Mar 2015

Business Analyst

Sioux Falls, South Dakota Area, Usa

• Involved in interacting with business team to understand the requirements and waterfall the requirements to offshore team.• Involved in Business Requirements impact analysis.• Analyzing the client requirement from functional requirements document.• Involved in preparation of High Level and Low level design, Estimation.• Reviewing the code developed by offshore and providing the comments to offshore.• Making sure that effort is logged appropriately by onsite and offshore… Show more • Involved in interacting with business team to understand the requirements and waterfall the requirements to offshore team.• Involved in Business Requirements impact analysis.• Analyzing the client requirement from functional requirements document.• Involved in preparation of High Level and Low level design, Estimation.• Reviewing the code developed by offshore and providing the comments to offshore.• Making sure that effort is logged appropriately by onsite and offshore team on an enhancement.• Co-ordinating with other applications to finalize the design approach for functionalities where multiple teams are involved.• Enhancing code as per the business requirement.• Active Participation in project meetings, training sessions.• Appreciating offshore team for any extra effort they put in to meet the project deadlines.• Providing appropriate status of the enhancements to SMEs• Identifying risks and providing a mitigation plan for the risks identified for any enhancement. Show less

Jun 2010 - Dec 2012

Software Developer

Chennai Area, India

• Involved in Business Requirement, Impact analysis, Design, Construction, Testing and implementation phases. • Analyzing the client requirement from functional requirements document.• Involved in preparation of High Level and Low level design, Estimation, coding for the new projects and any enhancements.• Involved in developing source code for major and minor install.• Enhancing code as per the business requirement.• Active Participation in project meetings, training… Show more • Involved in Business Requirement, Impact analysis, Design, Construction, Testing and implementation phases. • Analyzing the client requirement from functional requirements document.• Involved in preparation of High Level and Low level design, Estimation, coding for the new projects and any enhancements.• Involved in developing source code for major and minor install.• Enhancing code as per the business requirement.• Active Participation in project meetings, training sessions.• Actively grooming freshers who joined the team. Show less

Jun 2006 - May 2010
Team & coworkers

Colleagues at Novartis India

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1 education record

Deepika Juntipally, Psm I education

  • Bhoj Reddy Engineering College For Women
    Bhoj Reddy Engineering College For Women
    Computer Science
FAQ

Frequently asked questions about Deepika Juntipally, Psm I

Quick answers generated from the profile data available on this page.

What company does Deepika Juntipally, Psm I work for?

Deepika Juntipally, Psm I works for Novartis India.

What is Deepika Juntipally, Psm I's role at Novartis India?

Deepika Juntipally, Psm I is listed as Service Operations Expert at Novartis India at Novartis India.

Where is Deepika Juntipally, Psm I based?

Deepika Juntipally, Psm I is based in Hyderabad, Telangana, India while working with Novartis India.

What companies has Deepika Juntipally, Psm I worked for?

Deepika Juntipally, Psm I has worked for Novartis India and Tata Consultancy Services.

Who are Deepika Juntipally, Psm I's colleagues at Novartis India?

Deepika Juntipally, Psm I's colleagues at Novartis India include Behara Seshagiri Rao, Sathish Mothkuri, Vamshi Senagapati, R M Sravan Ch, and Vishal Sawant.

How can I contact Deepika Juntipally, Psm I?

You can use AeroLeads to view verified contact signals for Deepika Juntipally, Psm I at Novartis India, including work email, phone, and LinkedIn data when available.

What schools did Deepika Juntipally, Psm I attend?

Deepika Juntipally, Psm I holds Bachelor'S Degree, Computer Science from Bhoj Reddy Engineering College For Women.

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