Deepika Kumari's Location
Delhi, India, India
About Deepika Kumari
Deepika Kumari is a ZmartBuild at ZMARTBUILD by SCG International India.
Deepika Kumari Work Experience Details
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Sales And Marketing SupportZmartbuild By Scg International India May 2022 - PresentGurugram, Haryana, India -
Sales CoordinatorIchhapurti.Com Jul 2021 - PresentGurugram, Haryana, India -
Service Delivery ExecutiveBharti Airtel Oct 2016 - Sep 2018Gurugram, Haryana, IndiaResponsinble to deliver daily MIS reports of channel partnere and coordinate between field and channel partners to close complaints with in TAT... Also responsible to reduce churn -
Team LeaderMagus Customer Dialog Pvt Ltd Aug 2014 - Sep 2016Delhi, IndiaHandled Email and Nodal Team of airtel DTH process of 32 people.. where I was responsible to provide email response in given TAT... Managed attrition and responsible for daily shrinkage... Had to flash daily productivity report to stakeholders and close daily escalation received from higher management and after end to end closure... provide RCA for every escalations... responsible for daily MIS as well
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Quality AnalystMagus Customer Dialog Pvt Ltd Jun 2013 - Aug 2014Delhi, IndiaDaily audit of voice and non voice process..attend weekly callibration... Live Audits.... Arrange TNI... Used to provide feedback on the basis of audit scores... daily dipstics.... Flash daily quality score dashboard
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Email ExecutiveMagus Customer Dialog Pvt Ltd Sep 2011 - Jun 2013Delhi, IndiaResponse on emails to customers within assign TAT and take followup on open cases for end to end closureMaintained quality scores as well100% productivity against the assigned task
Frequently Asked Questions about Deepika Kumari
What company does Deepika Kumari work for?
Deepika Kumari works for Zmartbuild By Scg International India
What is Deepika Kumari's role at the current company?
Deepika Kumari's current role is ZmartBuild.
Not the Deepika Kumari you were looking for?
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Deepika Kumari
Hr Executive At Maple Pc & Peripherals Pvt Ltd|| Proficient In Recruitment || Equipped With Strong Communication , Time Management And Interpersonal Skills||Jamshedpur -
Deepika Kumari
India -
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Deepika K.
Chandigarh, India -
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