Deepika Panda Email & Phone Number

Bengaluru, Karnataka, India

 Client: UPS (Logistic, US)Responsibilities:  Work as a team lead in BIS (Bundled Invoicing System), which is the billing solution for Trade Direct product offering by UPS. Ensure effective communication among the Onsite, Offshore Team and Management. Responsible for managing team of 4 members . Responsible for analysing the requirement and giving direction to team member for development .  Attending meetings with Manager to give the updates regarding the work assignment to my team. Work in production support issues .Key Accomplishments:Received appreciation for managing team and solving the production issues on-time.

Bengaluru, Karnataka, India

 Client: ATnT (Telecommunication, US)Responsibilities:  Involved in gathering the requirement from the Customer . Provide day to day direction to the project team and regular project status to the customer. Ensure effective communication among the Onsite, Offshore Team and Management. Responsible for managing team. Responsible for analysing the requirement and giving direction to team member for development . Key Accomplishments:Received appreciation for on-time delivery of deliverables and solving the production issue on-time.

Bengaluru, Karnataka, India

 Client: Prudential Insurance (Insurance, US)Defined Contribution plan is a tax-qualified retirement plan to which the employee (and in some cases the employer as well) contributes a specified amount. The benefit amount depends upon both the contributions made and investment gains/losses realized. Responsibilities:  Involve in developing the complex and critical requirements and ensure prompt and quality deliverables. Ensure seamless communication among the Onsite, Offshore Team and Management. Responsible for managing scope, planning, tracking, change control, aspects of the project.  Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.Key Accomplishments:Received appreciation for quick turnaround and on-time delivery of deliverables.

Bengaluru, Karnataka, India

 Client: Blue Cross Blue Shield of Massachusetts (Healthcare, US)Blue Cross Blue Shield of Massachusetts is a health care leader in Massachusetts for more than 75 years. This critical Project involves health insurance processing.Responsibilities:  Have experience of working in multiple teams in different roles as developer, tester and Production support. Capture and Analyse requirement to develop appropriate solutions. Engaged as Mainframe developer with responsibilities of enhancement of COBOL programs and coding new Jobs/ JCLs to execute new changes or enhancements. Working in shifts once a month for monitoring the Batch cycle and reporting anomalies, Corrective Steps as required by the application, coding and deploying Fix if any, to ensure applications perform as expected and tracking and reporting the processing cycle.  Involved in providing application-based guidance to juniors. Performed impact analysis and timeline estimation for any change prior to developing the CR. Worked in migration projects and prepared analysis related PDFs and documents on the same.  Worked for migration on Mainframe Simplification Projects and also created Tableau Worksheet. Key Accomplishments: Received client appreciation for successful and on-time deliveries and resolving issues in quick turnaround.

Bengaluru, Karnataka, India

 Client: Navistar (Automobile Industry , US) Supply chain applications like 866 creates production sequence data, Material requirement data. It also calculates inventory counting using cycle counting application. This application creates reports which are sent to business users and plant people. Responsibilities:  Responsible for integrated mainframe application/reports availability for the customers during the business hours by providing fixes to production issues which are time critical. Responsible to ensure timely attend of batch abends and delivery of various tickets i.e. service requests, incident and projects. Worked on new development/enhancement of existing application. Coding/testing new applications in COBOL, DB2, JCL.  Resolving failure in production batch process on IBM Mainframe using tools like flasher, View Prod, FileAid etc. Updating status of production batch process problems, user requests that involves analysis of the application and document the same in IBM Maximo and RPM (Rational Portfolio management) tool in order to comply with the quality process of the project. Key Accomplishments: Received appreciation for quick turnaround and on-time delivery of deliverables.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, E

High School Diploma, Biology/Biological Sciences, General, E