Deepika Sahu Email & Phone Number

Bangalore Urban, Karnataka, India

Working as Exchange and Office 365 Administrator.Roles and Responsibilities: • Exchange 2010|2013| Exchange Online Administration.• Patching Exchange Onprem servers.• Inbound |Outbound mail flow troubleshooting.• Inbound | outbound Message Tracking.• Working on Post Migration issues(Outlook, calendar and PF issue). • Mailbox Migration from Exchange OnPrem to Exchange Online. • SharePoint Online Administration.• One Drive Administration.• MS Teams Administration.• Lync 2013 and Skype for Business Administration.• AD Connect installation and configuration.• Azure AD Administration

Bangalore

Exchange and AD administrator.Roles and Responsibilities: • Exchange server 2010|2016 administration• Managing mailbox databases and Public Folders.• Creating, configuring Mailbox, Distribution lists and maintaining Users in Exchange server.• Co-ordination with Application Vendor in case of third-party Application issues• Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.• Inbound |Outbound mail flow troubleshooting, Message Tracking, Queue Monitoring.• Setting Mailbox Permissions and Mailbox Folder Permissions.• Mailbox Migration from Exchange 2010 to 2016 and Vice Versa. • Supporting Patching activity.• Outlook client issues troubleshooting.• Hands on Cisco IronPort Email gateway C370. (Release Quarantine Email, Blacklist Sender or Domain, Whitelist Sender |Domain, Message Tracking)• Have knowledge on Code2 Signature application. (Create Signature and Disclaimer Template and modify the existing template)• Active Directory Implementation administration. (2008 | 2012| 2016)• Active Directory users and groups management • Providing share folder permissions for users.

Bangalore

Worked on Office 365 Administration task such as verifying domain, DNS records generating and sharing with responsible party. Inbound / Outbound Mail trace inside Office 365 portal in EOP.EOP spam filtering fine tuning based on the user report issue.Exchange On-premise to Office 365 hybrid setup and migration of mailboxes both On-boarding and Off-boarding.

Worked as CSE