Deepika Kondal Murugadoss Email & Phone Number

Sydney, New South Wales, Australia

• Roles & Responsibilities:
• Requirement analysis / Business Process analysis with BA and SME’s
• Creation of functional Test cases for System Testing, System Integration Testing and End to end Testing, Users acceptance testing
• Uploading and managing the test cases version in Azure DevOps
• Creating defects in JIRA with all required information
• Attending Defect triage session with Test Manager and Project team

Chennai, Tamil Nadu, India

• Roles and responsibilities:
• Gather and prioritize requirements from sales, marketing, and customer service teams.
• Design system features and workflows to meet business needs.
• Develop training programs to ensure effective use of the CRM system.
• Enhances customer engagement, improves sales efficiency, and provides actionable customer insights.
• Coordinating with CRM vendors.

Chennai, Tamil Nadu, India

• Roles and responsibilities:
• Developed SQL stored procedure, functions and style sheets for a insurance company.
• Analyzed requirement and impact by participating in Joint application development sessions with business.
• Collaborated with multi-vendor global teams like business analysts, front end developers and testers.
• Updated existing and created new reports using Microsoft SQL Server reporting services.
• Led end-to-end ETL design, coding, and testing processes with a focus on business requirements alignment.