I have a Bachelor of Computer Applications (BCA) with a strong foundation in computer applications and programming. I have completed courses in C, C++, and HTML through YouTube, enhancing my coding skills and technical knowledge. Additionally, I developed a project on E-Business Automation Systems, demonstrating my ability to apply theoretical knowledge to practical scenarios.My proficiency in MS Word, MS Excel, and PowerPoint allows me to effectively manage and present data. With 1 year of experience in both voice and non-voice processes within the insurance domain, I have honed my communication and problem-solving skills. I am eager to leverage my diverse skill set and experience to contribute to innovative projects and dynamic teams.