I started my journey in KP Accounting as internee first. After 2 months of internship, I made my place permanently there. I worked for 5 years, full time, on site and after my maternity leave, worked remotely for 2 years on part time basis.Implemented efficient data entry processes, resulting in 10% reduction in errors and 96 % accuracy of financial records Assisted with the preparation of financial statements, contributing to the timely completion of month end and year end closing activitiesResponsible for preparing and filing sales tax returns and source deductions accurately and on time, ensuring compliance with tax regulations, saving the client’s significant tax penalties previously incurred Supported approximately 50 client audits per year by organizing and preparing financial documents for timely submission, and by resolving any identified issues significantly faster than peers, resulting in 100% successful audits with no major findings

Greeted and provided service to approx. 30 in-person clients per day, while also managing multiple channels of communication in response to client queries and concerns, maintaining a 95% customer satisfaction rating over a 1 year periodImplemented a new scheduling system for driving classes that reduced class waiting times by 50%Managed the student’s data and contact list, ensuring accuracy and completeness, resulting in a 20% increase in overall efficiency in communication, and less errors in filing of forms and documentsPrepared invoices and developed student payment plans, resulting in a 40% increase in on-time payments, and a decrease in outstanding dues