Who is Deepinder Singh? Overview
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Quick answer
Deepinder Singh is listed as End User Computing Engineer at OTR, based in Adelaide, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Deepinder Singh.
Deepinder Singh previously worked as Information Technology Support Officer at Sa Health and Network Monitoring Engineer at Nec Australia. Deepinder Singh holds Bachelor Of It, System, Networking, And Lan/Wan Management/Manager, First Division from Punjab Technical University.
Company email context
Email format at OTR
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OTR
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Profile bio
About Deepinder Singh
Resourceful ICT Support Engineer committed to perform assigned tasks whileworking in a fast-paced environment. Having 4+ Years of experience to collaborate withcustomers to resolve their everyday technology challenges, enquiries and problems viaphone. email & webchat. Highly capable of solving user system application & networkissues, remotely undertaking checks on the performance of a range of Software,Hardware, Network systems & optimizing user experience.SKILLS: - Technical skills in Active Directory, Azure Active Directory, Microsoft Exchange, Oracle Identity Manager (IAM), Windows 10, Microsoft Defender, Security Alerts, Basic TCP/IP & DNS troubleshooting, XenMobile MDM, Citrix Director, Microsoft System Center Configuration Manager.- Office 365, IT Service Management , Administrative Assistance, Attention to Detail, Help Desk Support, Microsoft Excel, Customer Relationship Management (CRM) ,Analytical Skills, Software/ Application Support, IT Hardware Support.- Proven Knowledge of OSI & TCP/IP, DHCP, DNS, FTP,HTTP,HTTPS,SMTP,TFTP.- Configuration & Troubleshooting of CISCO/ JUNIPER/ HP Routers & Switches.- BMC Helix Remedy and ServiceNow ITSM Skills
Current workplace
Deepinder Singh's current company
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5 roles
Deepinder Singh work experience
A career timeline built from the work history available for this profile.
Information Technology Support Officer
Current-Plan and execute technical support and maintenance for various applications andinterfaces (Hosting server, Networking, EUC PC, Office-365, Medical Director, BestPractices, iApply, Personify Care, etc).-Proven ability to work independently and under no or minimal supervision to plan,manage and action service desk tickets to meet deadlines of Service.
Feb 2024 - Present
Network Monitoring Engineer
- Monitor network performance and troubleshoot problem areas as needed.-Oversee installation, configuration, maintenance, and troubleshooting of end user workstation, hardware, software, and peripheral devices.-Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.-Monitor and test network.
Dec 2022 - Jan 2024
Service Desk Analyst
-Ensuring the best customer experience by always providing a superior level of customer service using Phone, Email’s, Web Chat, Touchpoint. -Log all incidents, service requests, and problems, accurately following the practices defined for each process, including updates to existing tickets using BMC Helix (Remedy) and ServiceNow ITSM software-Analyze.
Mar 2022 - Dec 2022
Network Analyst
-Providing Level 1 and/or Level 2 technical support to customers via phone, email, remote desktop.-Working closely with technology in various customer environments that may involve workstations, printers, data projectors, switches, servers, routers and firewalls. -Monitoring the performance, integrity, backups and security of internal and client systems.
May 2020 - Dec 2021
1 education record
Deepinder Singh education
FAQ
Frequently asked questions about Deepinder Singh
Quick answers generated from the profile data available on this page.
What company does Deepinder Singh work for?
Deepinder Singh works for OTR.
What is Deepinder Singh's role at OTR?
Deepinder Singh is listed as End User Computing Engineer at OTR.
Where is Deepinder Singh based?
Deepinder Singh is based in Adelaide, South Australia, Australia while working with OTR.
What companies has Deepinder Singh worked for?
Deepinder Singh has worked for Otr, Sa Health, Nec Australia, and Hcltech - Australia And New Zealand.
How can I contact Deepinder Singh?
You can use AeroLeads to view verified contact signals for Deepinder Singh at OTR, including work email, phone, and LinkedIn data when available.
What schools did Deepinder Singh attend?
Deepinder Singh holds Bachelor Of It, System, Networking, And Lan/Wan Management/Manager, First Division from Punjab Technical University.
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