Deep Kamal
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Deep Kamal Email & Phone Number

Senior Manager - CS and Operations at Religare Broking Ltd
Location: West Delhi, Delhi, India 8 work roles 1 school
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Current company
Role
Senior Manager - CS and Operations
Location
West Delhi, Delhi, India
Company size

Who is Deep Kamal? Overview

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Quick answer

Deep Kamal is listed as Senior Manager - CS and Operations at Religare Broking Ltd, a with 1490 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Deep Kamal.

Deep Kamal previously worked as Senior Manager - CS & Operations at Religare Broking Ltd and Customer Service Operations Manager at Religare Broking Ltd. Deep Kamal holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Kalinga University, Raipur.

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Email format at Religare Broking Ltd

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Religare Broking Ltd

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Profile bio

About Deep Kamal

Dedicated Customer Service Professional with a proven track record in diversified industries. Known for providing exceptional support to clients and business partners, ensuring their needs are met and issues are resolved promptly and effectively. Adept at simplifying complex financial concepts, fostering strong client relationships, and facilitating seamless transactions in a fast-paced, high-stakes environment. Having an experienced background with different industries such as telecom, Insurance, BPO & Broking.Looking forward to add more values in future !!

Listed skills include Team Management, Mis, Customer Service, Vendor Management, and 11 others.

Current workplace

Deep Kamal's current company

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Religare Broking Ltd
Religare Broking Ltd
Senior Manager - CS and Operations
delhi, delhi, india
Employees
1490
AeroLeads page
8 roles

Deep Kamal work experience

A career timeline built from the work history available for this profile.

Customer Service Operations Manager

Noida Sector 125

Working as Operations Manager with Religare Broking Ltd.. Responsible to manage customer service piece for existing client base along with business partner channel currently. Also, having expertise in handling voice & non-voice processes simultaneously..

Apr 2016 - Jun 2024

Assistant Manager

Finserve Shared Services Ltd

Noida

Apr 2013 - Mar 2016

Team Lead

Religare Corporate Services Ltd

Noida

Handling a customer service team along with the 2 processes. Over achieving all the SLAs consistently since last year.

Feb 2011 - Apr 2013

Team Leader

Profile: - Handling a team of more than 15 people. (Voice & Non- Voice) -Handled customer queries over the e-mail & confirmed the resolutions.-Preparing MIS repots of the process on daily basis.-Preparing process notes & presentation to enhance business.-Make process performance reports and analyzing them from company prospect.-Prepared & maintained the daily & weekly tracker reports of the process and close the tagged cases.-Preparation of monthly Performance Status Reports of all processes & publishes to Senior Management.-Maintaining Daily, Weekly and Monthly Attendance Reports.-Has worked with Sage CRM & Dialer C-Zentrix.-Maintaining the answering level up to the mark for inbound process.-Direct Interaction with the client to improve process.-Responsible for the overall performance and the development of the Team.-Taking the proper feedbacks & briefing sessions with each and every individuals to improve their individual performance.

Nov 2009 - Nov 2010

Sr. Executive

Used to work there as a Sr. Executive (Operations). Looking after more than 2 processes at a time.

Oct 2007 - Apr 2010

Customer Support Executive

Fortis Business Intellect Ltd.

Had joined the organization as C.C.E and got promoted later on as Sr.Executive.

Oct 2007 - Apr 2010
Team & coworkers

Colleagues at Religare Broking Ltd

Other employees you can reach at religareonline.com. View company contacts for 1490 employees →

1 education record

Deep Kamal education

FAQ

Frequently asked questions about Deep Kamal

Quick answers generated from the profile data available on this page.

What company does Deep Kamal work for?

Deep Kamal works for Religare Broking Ltd.

What is Deep Kamal's role at Religare Broking Ltd?

Deep Kamal is listed as Senior Manager - CS and Operations at Religare Broking Ltd.

Where is Deep Kamal based?

Deep Kamal is based in West Delhi, Delhi, India while working with Religare Broking Ltd.

What companies has Deep Kamal worked for?

Deep Kamal has worked for Religare Broking Ltd, Finserve Shared Services Ltd, Religare Corporate Services Ltd, Okaya Infocom Ltd, and Religare Technova Ltd.

Who are Deep Kamal's colleagues at Religare Broking Ltd?

Deep Kamal's colleagues at Religare Broking Ltd include Govind Bandooni, Mahesh Sharma, Nadeem Ahmad Khan, Arun Kudiya, and Sendukaruppiah M.

How can I contact Deep Kamal?

You can use AeroLeads to view verified contact signals for Deep Kamal at Religare Broking Ltd, including work email, phone, and LinkedIn data when available.

What schools did Deep Kamal attend?

Deep Kamal holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Kalinga University, Raipur.

What skills is Deep Kamal known for?

Deep Kamal is listed with skills including Team Management, Mis, Customer Service, Vendor Management, Talent Acquisition, Crm, Recruiting, and Business Development.

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