Deepmohan Singh Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Chandigarh, India

- Developed trust relationships with a portfolio of major clients to ensure they do not turn to competition.- Provide customer service by building rapport and identifying customer's needs with effective questioning.- Identifying key opportunities to cross-sell our products to our customers and appropriately objection handle when required- To provide customers accurate information and advice by adhering to and achieving our regulatory compliance and quality assurance measures.- Achieve team and individual targets/KPIs.- Assisting customers with delivery information, Billing + Collections, Payments, Cross selling products.

Chandigarh, India

- Build strong interpersonal relationships and participates in self-development.- Deliver and achieve against set KPIs.- Deliver world class customer service across all channels.- Contributes to innovation and continuous improvement.- Grew the reseller sales channel by approximately 61% over the course of six years.- Collaborated with colleagues to exchange selling strategies and marketing information.- Recognized as top sales generator, increasing sales level by 70% in December 2021.

Mohali, Punjab, India

• Maintained a track record of 9 consecutive months where team exceeded company sales goals.• Focused on the success of each team member as well as the company. • Exceeded sales goals by 20% on a regular basis.• Processed new orders on a daily basis. • Train junior employees and interns in sales.

Mohali, Punjab, India

• Resolve 100+ weekly customer inquiries via phone and email, consistently exceeding targets.• Trained and mentored new employees on conflict resolution and escalation process.• Achieved 90% average customer satisfaction, surpassing team goal by 8% basis points.• Resolution specialist of the quarter' 3 times for delivering resolution rate with maximum customer satisfaction score.

Bachelor'S Degree, Computer Application, First Division

Diploma, Printing And Graphics Arts

Certificate-Iii, Printing And Graphics Arts