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I am a product and operations leader with strong problem-solving skills, proven leadership ability and a keen sense of ownership. I have held several roles in the internet, retail and consulting space where I have applied these skillsets successfully. My key achievements have been in 0 to 1 product launches, workflow automation, user growth, process improvement & business planning across the B2C and B2B space. I have been recognized with a Seek the Truth award at Faire, Global Excellence Award at Deloitte, the Srinath Damarla Outstanding Leadership Award at IIM Calcutta. Outside of work, I contribute back to the community by mentoring new immigrants to find success with their journeys as well as serve on the Board of an accessibility focussed non-profit, advising on fiscal and technical matters. Want to learn more? Keep reading... >> Experience1) Product ManagementEnd to end product ownership, Long term product strategy, Enterprise SaaS, Workflow automation, Developer Tools, API design, Machine Learning applications, A/B Testing 2) Category Management StrategiesTop Line growth - Sales Analytics, Pricing Optimization, Product Launches, Business Development, Customer Insights AnalyticsBottom Line control - Promotion management, Low-cost sourcing, SG&A Performance Improvement, Business Operations3) Business Planning & StrategyFinancial Planning & Analysis, Business Case Development, Financial/Quantitative Modelling4) Operational ExcellenceProcess Modelling, Redesign, Project Management, Supply Chain Systems ,Requirement Gathering & Analysis>> How I do it- Strong academic background with an IIMC MBA & CS Undergrad- Proven ability to quickly understand complex technical domains (Machine learning, cloud applications, etc.) as well as business structures (Tax reporting, CN regionalization needs, Middle Eastern franchisee setups, etc.)- Business metric analytics & modeling prowess- Proven leadership & team building skills- Communicating effectively with stakeholders across the board - up to the C level- Successful cross-functional project management experienceSkills: SaaS product management, Workflow automation and product management, AI based products, SQL, Data visualization tools, No code developmentMy guiding philosophyI strongly believe in giving back to the community through my work. Therefore, I like organizations where my work generates value, customers are the main focus & collaboration is a way of life!
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Principal Product ManagerGodaddySeattle, Wa, Us -
Board MemberEasterseals Washington Apr 2024 - PresentSeattle, Wa, UsMember of the Board of Directors for the non profit. Part of the Fiscal Committee and advise on technology and business matters -
Lead Product ManagerFaire Jan 2022 - PresentSan Francisco, Ca, UsLed multiple product areas to drive retention and reduce costs as a part of the International Expansion pillar1. Customer experience (CX)* Led a North Star Metric goal around contact rate and the x-company roadmap around EUR CX improvement to reduce customer contact rate by xx% and improve retention * Upleveled CX by cutting response SLAs from xxhr+ to
Senior Product Manager - Alexa ShoppingAmazon Jan 2021 - Dec 2021Seattle, Wa, Us* Owned the product responsible for interpreting customer interactions during shopping journeys. Responsible for improving engagement using multi-modal content and nudges during shopping journeys on Alexa. Launched several high engagement shopping interactions on flagship Alexa Devices in Fall 2021.Scaled the automated testing of shopping experiences by orders of magnitude by developing a tool that generated synthetic voice samples instantly.
Senior Product Manager - TechnicalAmazon Web Services Jan 2019 - Jan 2021Seattle, Wa, UsPM for a 0-1 enterprise SaaS product that required solving deep challenges in data modeling, integrations, and workflow automation.* Charted a 2-year adoption plan for xx,xxx business users and an integration plan for 150+ services/automations* Built a highly rated, intuitive search and recommendations experience which yielded results xx% faster than competitor tools * Led regionalization and multi-tenancy for underlying platform product that ensured business continuity for AWS in China
Senior Category Merchant ManagerAmazon Jun 2017 - Jan 2019Seattle, Wa, UsLed the 3P merchant marketplace for Video Games, Consoles, Accessories and Software in the US. * Pivoted the Video Games and Consoles Trade-in program to profitability using pricing improvements and automated inventory workflows* Improved CX by reducing marketplace fraud by –xx% YoY through data analytics and cross functional partnerships* Launched and scaled a program to predict selection gaps that required higher 3P inventory, xx% sales growth
Senior Strategy AnalystBurlington Stores, Inc. Apr 2017 - Jun 2017Burlington, Nj, UsIdentify growth and profit improvement opportunities by providing insightful analysis and making compelling recommendations to the CMO team* Provided initial insights and recommendations for Burlington to collaborate with LXRandCo which led to a successful partnership (https://www.burlington.com/lxr-info.aspx)* Guided and oversaw operations of an offshore analytics team in designing and executing pilot testing* Performed statistical modeling using market research data and NPD datasets
Product ManagerZiphop Technologies Oct 2016 - Mar 2017Bangalore, Karnatak, InZipHop is an online booking platform for self-drive bikes and cars with plans to have a pan-India presence soon. Presently, the service is operational in Goa, Cochin, Bangalore, Mumbai and Delhi with more locations coming up.Product Management* Developed product roadmap based on market research to capture vendor insights & requirements* Designed and executed product testing cycles & site optimization strategy with better customer experienceBusiness Operations* Assisted the team in growing customer base and engaging existing customers through product & promo revamps* Analyzed offerings portfolio to streamline categories & location strategy improving unit profitability
Senior Professional - Retail Strategy And PlanningM. H. Alshaya Co. Aug 2014 - May 2016Al Mirqab, Kuwait City, KwM.H. Alshaya Co. is a multinational retail franchise operator that is headquartered in Kuwait and operates more than 70 consumer retail brands across the Middle East and North Africa, Russia, Turkey and Europe. The company currently operates more than 2,800 stores and manages a franchise portfolio of iconic brands such as Starbucks, H&M, Victoria's Secret, Cheesecake Factory, Pottery Barn, Boots, Topshop, American Eagle Outfitters among others.Part of a cross-role program across retail strategy, merchandising and FP&A for the international retail major.
India Launch TeamUniversum Dec 2013 - Feb 2014Stockholm, SeBusiness Development strategy for the India Launch Team, a five member team to prospect for Indian clients for the Swedish employer branding firm. * Identified prospects in the Indian market with a special focus on campus recruiters* Generated and converted leads from telecom and manufacturing sectors
Intern, President'S Strategy & Planning TeamM. H. Alshaya Co. Mar 2013 - May 2013Al Mirqab, Kuwait City, KwExplored competitive pricing strategies for F&F division in outer markets with lower per capita income and longer lead times. * Conceptualized and set up the Starbucks-Denim index, a PPP comparison tool for fashion brands as a permanent measure to evaluate global pricing variance* Worked extensively with President, F&F on delivering the model and tools to utilize it.
Software EngineerDeloitte Jun 2010 - May 2012Worldwide, OoDesigned and implemented technology solutions as a part of multinational teams working on projects in the ERP and supply chain management space.* Worked across global healthcare, retail, manufacturing and high technology sectors. * Involved in firm initiatives like JA India, Premdaan and led the company outing efforts
Deep Patel Skills
Deep Patel Education Details
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Indian Institute Of Management, CalcuttaGeneral -
University Of MumbaiComputer Engineering
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Saint Joseph High School, SolapurSsc
Frequently Asked Questions about Deep Patel
What company does Deep Patel work for?
Deep Patel works for Godaddy
What is Deep Patel's role at the current company?
Deep Patel's current role is Principal Product Manager.
What is Deep Patel's email address?
Deep Patel's email address is dm****@****ail.com
What is Deep Patel's direct phone number?
Deep Patel's direct phone number is +197351*****
What schools did Deep Patel attend?
Deep Patel attended Indian Institute Of Management, Calcutta, University Of Mumbai, Saint Joseph High School, Solapur.
What are some of Deep Patel's interests?
Deep Patel has interest in Amit Tandon, Writing, Palaash Ventures, Only In Texas, The Seattle Times, Business, Virgin Radio Lebanon, Gurukul Public School, Community, Advertising And Advertisements.
What skills is Deep Patel known for?
Deep Patel has skills like Oracle, Leadership, Sql, Pl/sql, Team Management, Business Analysis, Business Strategy, Analysis, Marketing Management, Requirements Analysis, Business Planning, Supply Chain Management.
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