Deepna Nagar Email & Phone Number

Deepna

Key DeliverablesManaging and developing the training and development activities, involving gathering training needs, designing, organized and delivering the learning interventions.Liaising with the senior leadership and Executives for identifying the training needs & coordinating the designing / sourcing of development interventions. Selecting the vendors.

Part of the core 65 member team that set up Hypercity

Key DeliverablesConducting trainings for the front-line retail staff.Organising trainings for providing customer focused service and tackling service related issues.Notable AchievementsSignificantly engaged in setting up the Training Department.Actively involved in understanding the business needs for designing & delivering modules.Rendered Retail Sales.

Key DeliverablesAccountable for planning, developing and implementing strategies for learning and development.Responsible for establishing and maintaining appropriate systems for measuring necessary aspects of training & its effectiveness.Liaising with other Functional / Departmental Managers to understand all the necessary aspects and requirements of.

Notable AchievementsSignificantly engaged in setting up the Training Department at the hotel.Successfully achieved & increased the Customer Satisfaction by implementing trainings focused on customer service.Proved instrumental in developing and implementing Training Modules and Training Calendar.

Hotels, Bangalore Manager In-charge(Hotel Operations)

Pgdhrm-Dlp, Human Resources

2003 Post Graduate Diploma; Bachelors Degree, Academics; Human Resources Management (Distance Learning); Hotel Management

IT Skills: Windows, MS Office & Internet Applications

Of Applied Behavioural Science (Isabs), 2010