We build bespoke allbound workflows for Recruitment and Staffing Agencies - leveraging Clay, Relevance AI, and cutting-edge tech. We are on a mission to help agencies level up their Client and Talent Acquisition game using AI, no-code, and Automation.

Misogi Partners is a specialized Recruitment Firm that helps companies in the Infrastructure, Energy, and Power sectors in the EMEA region, hire top-notch experienced professionals - vetted by industry veterans and augmented by AI.

Helping Recruiting teams level up their client acquisition game with programmatic hyper-personalized messaging using AI, automation, and no-code!

Canada Mentors is a close-knit team of entrepreneurs and recruiters that mentors and connects highly skilled technical talent with purpose-driven and people-focused North American companies. In the last 2 years, we have helped 150 + companies hire skilled professionals in Software Development, Information Technology, Finance, and Accounting. At CM - I run all things Operations, Growth, Product, Sales, and Customer Success. www.canadamentors.com

Loblaw Digital is the business arm of Canada's Largest Food Retailer, Loblaw Companies Limited, responsible for the online business of their 22 regional and market segmented brands spanning across Grocery, Pharmacy, Banking and Apparel. Market cap: $31 bn. TSE: LLed customer engagement initiatives for the online grocery business.- Slashed order pick-up time by 25% by improving the backend item-picking process, post-arrival experience, and communication workflow- Maintained fulfillment rate at 98% with 18% incremental orders by analyzing SKU level data and improving order replenishment algorithm

Ritual is a Series C Funded social ordering app that taps networks of co-workers and colleagues for fast and easy pick up and pay at your favorite local restaurants and coffee shops- Responsible for P&L and performance metrics of Global Support Operations (North America, EU, APAC)- Led 130+ people team to drive strategic vision, training, and expansion of Outsourcing Operations. Scaled business operations in 50+ multi-lingual markets.- Drive cross-functional strategic initiatives and process improvements. Improved Support unit economics by 20%. Invariably achieved 98% SLAs.- Launched internal tools and merchant products to drive people efficiency and improve customer experience (CSAT: 87%)

GoFetch.ca is Canada's leading pet care technology platform. We connect pet parents with professional, trusted & vetted network of pet sitters and dog walkers, providing pets loving care when parents are not there!- Managed P&L, strategy, operations, category growth and market expansion- Responsible for marketplace business across Canada - Set up customer support, category operations, supply management processes & analytics- Led and managed 15+ members team- Grew business by 10X in 6 months - Launched new category operations in Toronto & Vancouver

Ola is the world's 5th largest ride-hailing apps, currently valued at $7 bn, with a presence in 200+ cities globally. - Responsible for Growth, Profitability, Customer Experience, People, and Culture; directly reporting to the COO/CEO.- Managed P&L, Operations, Customer Acquisition + Retention and New Market Expansion- Scaled business to $400mn+ ARR and 250,000+ daily rides with 65% market share against global competition- Added 120,000+ service providers, acquired 75mn+ customers and launched 7+ categories- Launched several strategic new initiatives, and categories and built competitive intelligence- Forged partnerships for Airport and corporate transfers, driving 20% GMV- Represented Ola on public forums and in policy-making with government authorities - Led the region to become Ola's biggest, fastest-growing and most profitable region

Category Head - Rentals & Intercity- Responsible for growth, expansion & profitability of the category across India- Launched and managed category across 75+ cities - Scaled supply to 10,000+ service providers- Worked closely with Product, tech, marketing and business teams

- Company Director of the leasing arm of the parent company- Reporting to the Board of Directors- Managed the company P&L and set up the operations from scratch

- Reporting to CEO/ COO - Launched Ola's 4th city in India- Responsible for directly managing the business in 26 cities (North India)- KRAs included top line, bottom line growth, customer experience, process improvement, team & culture, and innovation- Led strategic partnerships, competition intelligence, and policy-making in North India- Led 250 members team, set up operations & and processes, scaled business to $250+ mn- Transformed North India into top performing Region for Ola in India- Successfully launched and scaled multiple categories across North India- Introduced innovative go-to-market models, supply acquisition, distribution, and operations management channels, later replicated across all markets

Belita is an innovative retail model incorporated in 2011, the first of its kind in India to make Professional Beauty & Wellness services available to an urban lifestyle woman at her convenience. Under my leadership, co. grew from 10 to 55 member team at a valuation of $1.2 mn. Later, acquired by a leading retail chain - Enrich Salons. - Direct reporting to the CEO and Co-founder- Devised and executed short, mid and long-term business strategies- Managed company’s P & L, sales, marketing & business expansion- Built customer support, delivery logistics, supply operations & and processes from scratch- Led end-to-end technology integration and strategic partnerships- Introduced Analytics: Demand planning, customer lifecycle trends, pricing, processes - Devised frameworks for Recruitment, Employee performance evaluation, Rewards & Recognition

- Re-launched $180 mn Flagship Brand in modern trade across India- Independently handled $2 mn annual businessKey responsibilities included improving distribution coverage gaps, driving primary & secondary sales, planning and executing promotion campaigns and managing distribution infrastructure.

Development and Activation of a cost efficient and effective Rural Consumer Contact Model - Benchmarking with the leading FMCG firms and analyzing their rural market strategy- Conducted Primary Research in 16 villages across multiple states with population less than 35k - Pursued potential tie-ups with leading consumer companies for an innovative gifting model - Cost-benefit analysis and feasibility study of the proposed distribution and activation alternatives

- Worked in the role of a Pre-Sales Consultant- Designed innovative & cost effective voice solutions and market company's value proposition- Received Letter of Recognition for contribution in designing voice solutions for enterprises- Awarded a Pre- Placement Offer