Deepak Singh Email & Phone Number

Greater London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Managed Blue Prism Control Room for Robotics Process Automation team as an IT Product Analyst. Where my role encompasses, providing architectural control over solution designs to ensure consistency and continuity across the company's delivery teams.

Best of breed, demonstrate support solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. And to synergies with Operations Teams during the UAT and rollout phases. Result driven, accountability starts with managing BOTs with the help of Blue Prism, Robotics Process Automation software and continues till.

Contributed as Data Analyst for a team that’s accountable for Data Management, Statistical Analysis, and Report formation which helps the organization in Multivariate Analysis, Predictive Analytics, and Quality Improvement with the help of the following tools SAS, SQL, Excel, and R2K.To Manage and publish daily/weekly/monthly inventory reports and oversee.

Winner of excellence and impact award for over-the-mark performance, hard work, and impact on business for cost and time reduction and Back Log clearance.As a passionate member of the Inventory Management Team, closely and effectively worked with banks and recouping investment on non-workable accounts by putting back those to sellers. Simultaneously.

Was an enthusiastic member of the Consumer Support Service team, where I've validated consumer disputes on their bank card statement and respond to their queries with different types of validation letters with proofs (like monthly statements, settlement letters, etc.) using Salesforce within the stipulated time. Recognized by the head of the process within.

Effective listening and reading skill to understand the concern of tele caller customer. This required soft skills and problem-solving approach so that one can get smile on customer face.

Customer Service

I did research on Feasibility Referent For Polymer Additive & Establishing Recycling Plant In UK and basic Financial Modelling for the same.

Promote their newly launch website i.e. Rechargefreak via. different sources and make posters and banners. And also promote their one more website i.e. IMStylish via. event.