Pmo, Strategic Pmo, Jnr Pm, Transition Support, Service Level Manager. Operations Manager And Ba
Responsibilities across tenure• Oversee and coordinate all phases of project management tasks including defining scope, identifying resources, determining timelines, drafting project plans.• Responsible for scheduling tasks and managing milestones and monitoring the development of project till completion (release) in adherence to standard project management method.• Responsible for delivering the project and to run the project on a day-to-day basis.• Manage and coordinate all… Show more Responsibilities across tenure• Oversee and coordinate all phases of project management tasks including defining scope, identifying resources, determining timelines, drafting project plans.• Responsible for scheduling tasks and managing milestones and monitoring the development of project till completion (release) in adherence to standard project management method.• Responsible for delivering the project and to run the project on a day-to-day basis.• Manage and coordinate all phases of transition, including transfer of knowledge, systems and operating skills also defining scope of support, identifying resources, deciding timelines for phases of transition, drafting plans, control and monitoring till handing over to operations.• Responsible for transitioning of application and infra support of Lloyds Bank Project from outsourcing (to Wipro) and handing over to operations in offshore (India).• Provided end to end Support in transitioning (including resourcing, implementing processes & advising tools) also defining of service levels.• Consulting with 3rd party vendors & cross-functional teams to support the transition in a series of phases.• Oversee and coordinate all phases of project management tasks, including defining scope, identifying resources, determining timelines, drafting plans, delegating tasks and monitoring the development of project till completion (release).• Responsible to begin the Risk Management function (SCCM 2012) and manage the Risks implementation program for Enterprise level.• Responsible for setting up PMO that win new infrastructure contracts.• Responsible for meeting the Service Levels and account deliverables well within the SLA’s. (ie; without paying financial penalties)• Responsible for driving group chats/bridge calls and sending all Major Incident updates to stake holders.• Responsible for ensuring account in compliance within the organisation’s stated values and adherence to ITIL. Show less
