• Worked on Requirements Elicitation, Writing User Stories, Co-ordinating with vendor throughout the requirement life cycle.• Co-ordinating with internal stakeholders• Handling change requests.• Identifying areas of business improvement, developing maps and flow charts of current and future business processes.• Evaluating the solution by actively managing the UAT testing process.• Verification/Validation of requirements to ensure they deliver business value by conducting various reviews, workshops, focus group with internal stakeholders.• Preparation of scope document with the help of use case diagram/UML and Data Flow Diagram (DFD).• Successfully participated in various scrum ceremonies by sharing opinions on process and product innovation.• Performing UAT Testing in the new software and flagging the bugs to IT Team.• Handling transition states and release planning.• Had a hands-on experience with the JIRA test management tool, created user stories and prioritized features based on customer demand resulting in the successful launch of our product.

As a custom applications lead, I handled all IT custom applications. Worked on new requirements as well as in old project enhancements.Coordinating with internal stakeholders and handling change requests.Requirement Elicitation, writing user stories, coordinating with vendor throughout the SDLC.

* As a business analyst, gathered requirement from internal stakeholders and had a various meeting with different vendors to identify potential vendors.* Analysed all proposals based on scope & cost* Documenting BRD and getting signed from product owner* Following-up vendor on project progress* Done manual testing * Followed Waterfall methodology* Gained a strong knowledge on managing stakeholders

* Preparing and uploading documents for biding pre-tender and Generate Invoice, paying GST, ESI/PF* Updating, maintaining, and preparing documents as per railway new rules and regulations * Ensure prior renewal of all certifications ISO, MSME and Digital Signature on date* Handling end to end business requirements

* Worked as a SAP Basis Administrator* Analysing system errors and ABAP dumps* Monitoring work processes and SAP servers and scheduling background jobs accordingly* Analysis of early watch report and tuning the system accordingly* Preparing daily reports for all SAP systems* Troubleshooting of technical issues and resolving problems or incidents in SAP systems* Pro-actively identifying the issues in SAP production systems

* Handling MIS activities* Creating intranet portal for purchase department and maintaining it* Automating the regular works using excel macros* Powerpoint presentations