Senior Consultant
CurrentExtensive Experience in IT with Expertise in Oracle Applications in Oracle E Business Modules and Oracle NetSuite.Lead in support for yearly Cycle Counting for US Client.Extensive experience with Reverse Logistics and Logistics process including integration with 3PL Logistics systems.Extensive experience with the RMA Process - Return from Vendor, return from Customer, Retail Returns, return with Replacement, return with Exchange, Return with Repair.Extensive experience with Order to Cash and Procure to Pay Business flows.Handled Service Requests (TARs) with Oracle NetSuite.Expertise in Implementation where am involved in Module selection, Requirement gathering, Gap Analysis, Solution Design, Building, Testing, User Training and Production.Proficient in Creating User Requirement Specification, Functional Requirement Specification and Business Process Flows.Good knowledge in developing and writing Test Plans, Test Cases and Test Scripts to perform User Acceptance Testing (UAT).Enhancement and Support, which involved giving Production support by interacting with user for, trouble tickets and establishing the process to be followed.Extensive experience in conducting training sessions for users to give them knowledge about how the system is going to work.Good organization skills & Ability to interact at all levels in an IT organization to assess, evaluate, recommend a different and robust solution and lead through the development.Well-proven track in achieving the timeline for deliverables.