Deepthi Hs Email & Phone Number

Bengaluru, Karnataka, India

• Performed quality control and monitored production efforts.
• Created programs and circulated internal resources to enhance teams technical and safety standards knowledge.
• Detailed Investigation on platform features and testing of new updates to make sure customers do not get impacted.
• Managing team of 10 members and have conducted appraisal cycle for team members and Quarterly reviews.
• Train new batches with trading, finance and platform.
• Worked on training schedule restructuring and added new methods to training process to help team understand and process easily.

Bangalore

• Worked as fraud investigations specialist II, Part of innovation pillars and robotics team. Worked on process improvement projects.
• Fraud Investigation from case set up to case resolving.
• Detailed investigation of reported fraud to conclude who is liable for the charges.
• Worked on automation of disputes, part of robotics team.
• Effective communication with customers and merchants in order to resolve the case and come to conclusion on who is liable.
• Part of innovation team, on making process easier to work with.

Bangalore

• Assisting in Tax filing for US clients
• Individual US Tax – 1040
• Coordinating with US clients on budget and estimates
• Filing Extension and Estimate returns
• Coordinating with US team on budgeting and allocation.
• Preparation of 1040 state returns

Bengaluru Area, India

• Assisting in processing of invoices for Americas, India and EMEA after reviewing them for critical data points and in accordance with our policies.
• Assisting in accounting and reporting for transactional taxes associated with invoice payments.
• Assisting and analyzing daily/weekly control reports in order to ensure regular payment of invoices.
• Effective communication with stake holders across different regions to build partnerships across different divisions with ASD
• Automation of Direct Debit process.
• Reconciliations of various Journal Ledger accounts.

• Coordinating with customers through calls emails and chat for BT group
• Cross selling BT services
• Order fulfillment
• Fault investigation and reporting

Master Of Business Administration (Mba), Finance

Bachelor’S Degree, Business Administration And Management, General