Lead Business Analyst
CurrentKey DutiesProject Leadership:Led end-to-end project lifecycles, including requirement elicitation, planning, design, testing, and implementation.Managed Agile Scrum ceremonies like sprint planning, retrospectives, and daily stand-ups to ensure team alignment.Business Analysis:Conducted gap analysis, feasibility studies, and stakeholder interviews to translate business needs into technical solutions.Created and maintained product backlogs in JIRA, ensuring prioritization and alignment with business goals.Stakeholder Management:Collaborated with cross-functional teams, senior leadership, and external clients to deliver high-impact outcomes.Facilitated JAD sessions and workshops to ensure clarity on requirements and project objectives.Key SuccessesClient Connect (DBS): Migrated a Relationship Manager-centric system across Singapore, Hong Kong, India, and Taiwan, receiving multiple client accolades for ensuring seamless deployment.Unicorn Trading System (Broadridge): Delivered enhancements to this Zero Obstacle Order Management System, supporting asset classes like equities, FX, and metals, while ensuring real-time order tracking.KYC Application (JPMorgan): Enhanced the Customer Information System by implementing API integrations for customer data validation, resulting in improved compliance and efficiency.S&G Mercator (Novartis): Spearheaded the transition to a future-ready reporting platform, that is useful to analyze resourcing and capacity Planning reports.E-CMS (Zurich Farmers): Developed an integrated environment for customer contact management and marketing automation, earning the "Certificate of Achievement" for outstanding contributions.Certifications & ToolsCertifications: AWS Cloud Practitioner, Professional Scrum Product Owner, CockroachDB Certified.Tools & Frameworks: JIRA, Jenkins, Eclipse, WebLogic, Hibernate, REST APIs, Oracle DB, Postman.
