Deepthi N Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

● Facilitated Scrum Framework – Sprint Planning, backlog grooming, daily scrums, sprint review and sprint retrospectives.● Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.● Scrum master for 3 products, completed an average of 10% under budget.● Organized and facilitated overall Release and Sprint Planning, backlog Grooming, reviews/demos, retrospectives, and other scrum ceremonies● Communicated team status/progress via Release/Sprint Burn down charts, story Acceptance rate and Defects and made sure the stakeholders are aware of what is going on and help the team understand its heath and progress and to set goals● Worked with product owner during sprint review sessions to make sure all stories met definition of done and get stories accepted within sprint● Implement electronic medical records at 28 satellite locations.● Provide post go live support and assist streamlining gaps with workflows.● Transition to production support phase and effectively reduce ticket volume in preparation of optimization readiness.● Trained 2 other scrum masters for other departments.● Used JIRA and other tools to track sprint status and maintain records (Schedule, capacity, dependencies, issues, risks) to track and remove impediments.● Took a servant leader approach to help the team self-organize and adopt the attitude of continuous improvement

Remote

Remote

● Built S3 buckets and managed policies for S3 buckets and used S3 bucket and Glacier for storage and backup on AWS. ● Good Experience in architecting and configuring secure cloud VPC using private and public networks through subnets in AWS.● Amazon IAM service enabled to grant permissions and resources to users. Managed roles and permissions of users with the help of AWS IAM.● designing and implementing fully automated server build management, monitoring and deployment by using Technologies like Puppet. ● Deployed Puppet, Puppet dashboard for configuration management to existing infrastructure.● Initiating alarms in CloudWatch service for monitoring the server's performance, CPU Utilization, disk usage etc. to take recommended actions for better performance.● Configured AWS Multi Factor Authentication in IAM to implement 2 step authentication of user's access using Google Authenticator and AWS Virtual MFA.● Included security groups, network ACLs, Internet Gateways, and Elastic IPs to ensure a safe area for organization in AWS public cloud. ● Utilized Amazon Route53 to manage DNS zones and also assign public DNS names to elastic load balancers IP’s.● Design AWS Cloud Formation templates to create custom sized VPC, subnets, NAT to ensure successful deployment of Web applications and database templates● Developed build and deployment scripts using MAVEN as build tools in Jenkins to move from one environment to other environments.● Involved in Installing Jenkins on a Linux machine and created a master and slave configuration to implement multiple parallel builds through a build farm● Build and release software baselines, code merges, branch and label creation in Subversion/GIT and interfaced between development and infrastructure.● Monitoring and administering the automated build and performed continuous integration process to ensure correct build execution, and facilitate resolution of build failures.

Remote

● Managed the analysis, design, build, testing and implementation of Maximus first successful HIX application rollout for enterprise content management● Application supports 1,800 end users for New York Health Insurance Exchange project and Connecticut Health Insurance Exchange project Customer Contact Centers● Maintain multi-channel, web-based knowledge management system (InQuira) for client's Service Desk Operations and various IT support teams, with primary focus on functional and process improvement. Utilize platform technology capabilities to streamline corporate-wide access to knowledge.● Lead design efforts and implementation of user/content security models, provisioning access according to established security permissions and content needs.● Troubleshoot application and content processing issues; test and document solutions; apply patches required for application issues/work-arounds.● Manage servers; ensure application instances are running and logs are clear of errors/warnings; perform content processing jobs and test custom code in Staging and Production environments; perform weekly application maintenance support tasks to sync Staging and Production environments.● Strategize and implement enhancements designed to improve usability, enhance natural search, support behavior change modification, improve effectiveness of application, etc., within authoring and user interfaces; provide insight into underutilized, OOTB functionality; efforts to customize home page to provide users greater access to content based on needs by role/tasks/metrics.● Part of Data Center Move for HIX Project. Installation, Configuration and upgrading OKM apps 8.5 ,8.5.1.4,8.6 versions for OKM PROD and Lower environments.

Mooresville, North Carolina, United States