Deepthi S Email & Phone Number

6 Years of expertise in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes.5+ years of experience in ServiceNow platform as both Developer and Administrator.In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting, Discovery and Integrations.Strong technical knowledge of ITSM Products Incident Management, Change Management, Problem Management.Attention to detail and complex problem-solving abilities from operational and technical perspective.Excellent Interpersonal skills, Communication skills, Documentation Skills, problem solving ability, Analytical and Programming skills in High speed, Quality conscious and Multitasked environment.Good knowledge and experience in development, Implementation, and administration of ServiceNow including scripting, platform configuration, design, and deployment.