Deepti Pawar Email and Phone Number
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With over 19 years of experience in the IT industry, I am a Sr Delivery Manager at HGS Digital, a global leader in digital customer experience solutions. My mission is to deliver innovative and cost-effective technology solutions that enhance the company's technology portfolio and enable its clients to achieve their business goals.I specialize in responding to RFP/RFI with technology solutions and budgeting, evaluating and partnering with startups and new technologies, and conceptualizing services in the areas of OmniCX, AI/ML, and RPA. I also have expertise in contact center technology, cognitive automation, application integration, project management, and infrastructure management. I hold several credentials, including PMI-ACP, PRINCE2®, ITIL®, and Executive General Management Program from IIT Bombay. I am passionate about innovation and digital transformation, and I strive to provide value-added and customer-centric solutions.
Hgs Digital
View- Website:
- teamhgs.com
- Employees:
- 17856
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Lead Technology ConsultantHgs Digital Sep 2019 - PresentMumbai Area, India* Respond to RFP/RFI with Technology Solution and cost for Contact centre services and IT application development/support* Evaluate startup and new Technology for Joint venture or Partnership to enhance the company's technology portfolio* Technology Conceptualization for services in area or OmniCX, AI/ML, Telemedicine
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Agm - Architect And Technology ConsultantHgs - Hinduja Global Solutions Sep 2017 - Sep 2019technology solution, response to RFP/RFI, costing and budgeting, Partner evaluation for technical capabilities for Merger and Acquisition, identify and work towards technology capability enhancement
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Sr. Manager - Information ServicesVfs Global Services Nov 2011 - Sep 2017MumbaiBusiness requirement evaluation and technology solutioning to cater to business.Evaluation of different Service provider for solution, Cost negotiation and finalisation of solution and partnerEnsure Procurement and material delivery as per timelines Project management for technology deliverables. Support the solution with help of vendor.Team management to ensure deliverables are met.Vendor management ensuring legal documentation and performance review. -
Manager Contact Centre TechnologiesIbm Global Process Services Aug 2011 - Nov 2011GurgaonUnderstand and Evaluate business requirement for project and accordingly provide technology solutionEnsure procurement is completed on time as per requirementProject implementation following ITIL standards acquired by companyHandover to operations along with documentation post project closure -
ManagerFirstsource Solutions Ltd Dec 2005 - Jul 2011Managing Telecom Infrastructure with help of DR and outsourced FM team for 22 sites spread across PAN India, UK and PhillippinesPerformance review of team to ensure SLA adheranceReview of services and technology to identify Improvement areas, find the technology solution, present the proposal to senior management to highlight RoI and seek approvals, implement the solution post apporvalVendor management and performance review for all vendorsITIL methodology implementation and adherance as per ISO standardsLow level designing and project implementation for business enablement projects adhering PMI methodolgyAuditee for internal as well as external ISO audits (270001 and 20K) -
Support EngineerAvhan Technologies Jun 2005 - Dec 2005Installation and Support of IVR, Dialer for clients. Installed Speech recognition IVR for Financial company and Dialer for 500 seater call centre. -
Support EngineerMagnus May 2004 - Jun 2005Working for Standard Chartered Bank to manage the telecom network. Managed Nortel PBX, BT Switch and Nice Logger.
Deepti Pawar Skills
Deepti Pawar Education Details
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Business Administration And Management, General -
Electronics And Telecommunications
Frequently Asked Questions about Deepti Pawar
What company does Deepti Pawar work for?
Deepti Pawar works for Hgs Digital
What is Deepti Pawar's role at the current company?
Deepti Pawar's current role is Sr Delivery Manager@ HGS Digital | PMI-ACP PRINCE2®, Executive General Management IIT-B, ITIL.
What is Deepti Pawar's email address?
Deepti Pawar's email address is de****@****hoo.com
What schools did Deepti Pawar attend?
Deepti Pawar attended Indian Institute Of Technology, Bombay, University Of Mumbai.
What are some of Deepti Pawar's interests?
Deepti Pawar has interest in Civil Rights And Social Action, Science And Technology, Education, Health.
What skills is Deepti Pawar known for?
Deepti Pawar has skills like Vendor Management, Itil, Telecommunications, Strategy, Service Delivery, Project Management, Requirements Analysis, Pre Sales, Solution Architecture, It Operations, Outsourcing, It Service Management.
Who are Deepti Pawar's colleagues?
Deepti Pawar's colleagues are Karl Cedrick Ampong, Shreedhar Kasbekar, Riley Major, Mike Nichol, Shadean Thomas, Adityan Mohan, Nupur A..
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Deepti Pawar
Avp, Program Assurance Manager| Project Manager | Pmo Manager ☛ 18+ Years' Experience In The Fields Of Program, Portfolio, Project Management, It Governance & Agile/Scrum MethodologiesPune -
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