Deepti M Email & Phone Number

Bangalore Urban, Karnataka, India

- Integrate Cross-Functional Region GRE teams – Workplace Services/ Delivery, Real Estate Strategy and Transaction, Project management & workplace strategy, Finance and IT across the entire span of business planning & operations management- E2E Project Management of Real estate projects from Initiation till project close. Monitor and report project’s Capital and One-time budget. Responsible for OPEX management.- Establish the metrics required to measure business performance, and develop the process for identifying and addressing performance gaps

Bengaluru Area, India

Strategy and Planning drives GBS strategy and Business results. Team does GBS Wide Governance to enable success and is responsible to deliver on all urgent and important priorities of GBS. Job Profile: - Project management of key GBS projects aligned with the Financial year Organization Strategy- Governance and Cadence for assigned function- Measuring and monitoring performance of the assigned function and manage the overall reporting within the team- Responsible for timely delivery of daily, weekly and monthly executive dashboard - Implementing and managing the change process within GBS & GLA

Bengaluru Area, India

- Account Delivery team is responsible to maintain strong relationship with the clients. The critical task is to share Operations capabilities with the client and win new business along with ensuring high standards are maintained for the current processes. - Partner with Operations & Clients to understand business needs and ensure that all aspects of contract management is adhered to based on Governance Model for contracts- Measuring and monitoring performance of the assigned contracts and manage the overall reporting within the GBS Global Functions tower- Responsible for Project Management of key efficiency and effectiveness projects- Transition management – ensure timely hiring, training and sign off the transitions to meet the financial targets- Monitoring Financial Aspect of the contracts including planning and analysis of ASPIRE on an ongoing basis- Responsible for ensuring customer satisfaction in all areas of the relationship and operational performance - Implementing & managing the change control process for the contract and ensuring timely completion/review of the Statement Of Work review

Bengaluru Area, India

- Delivered 10% cost savings YoY and $10 million in cash flow improvement by redesigning and standardizing the processes.- Lead a team of Business Process Analyst responsible to drive process improvement initiatives generating efficiency, cost savings, improving total customer and employee experience.- Responsible for delivering daily, weekly, monthly, quarterly and annual reports showing process performance, volume analysis, people metrics, project summary and customer experience results- Responsible for ensuring SOX compliance and lead internal & external audits

Bengaluru Area, India

- Played key role in transition of Finance related process (such as Accounts receivables, Accounts Payable, reconciliations and reporting) from WW locations to Bangalore- Certified Subject Matter Expert for the process & First Point of escalation for customers on Service Delivery- Responsible for analysis and reporting of the process performance and lead the monthly performance review with stakeholders- Identify and drive process improvement initiatives within the team

Bengaluru Area, India

Certified Project Management Professional

Post Graduation In Industrial Relations & Personnel Management

Bachelor’S Degree, Finance/Commerce

Pgdba, Finance And Financial Management Services