Operations Manager
Current-Leading internal investigation into process failures, elevating to leadership, collaborating with cross-functional teams to implement process improvements for enhanced robustness, including creation of process monitoring dashboard -Provide management review on the scope of work and write technical SOPs for various processes -Work with lab manager to ensure capital purchases within budget to meet and uphold requirement standards -Conducted weekly performance meetings and carried out technical assessment for assistant laboratory technicians -Launched a project for a mobile app to route home health phlebotomy services, securing funding. Decreased phlebotomist travel compensation by 17% and improved work efficiency by 14%