Dee Rodriguez, Phr Email & Phone Number

Denver, Colorado, US

Denver, Colorado, US

• People Business Partner supporting 1000 teammates across the states of Texas, Washington, California, remote IT and National Virtual Services for a behavioral healthcare system.
• Primary support focus includes initiatives to improve employee engagement, reduce turnover, ER investigations and manager training/support.
• Manager focused Retention Toolkit to provide centralized resources for important initiatives such as stay interviews, performance management, career development and teammate onboarding.
• Created and facilitated quarterly manager training series to elevate and support new and existing managers.
• Streamlined and modified online confidential reporting tool for teammate concerns.

Dallas, TX, US

HR Business Partner supporting all Human Resources functions for a rapidly growing start-up private equity owned, acquisition company. Areas of responsibility include policy development and implementation along with all functional areas of HR: Recruiting, Employee Relations, Performance Management, Training, Benefits, LOA/FMLA Administration, HRIS.

Denver, CO, US

• Resolved 1,080 employee relations cases, including: gathering and analyzing evidence, applying relevant laws, policies and past practices to reach appropriate outcomes thus minimizing the possible legal risk to the.
• Provided consultation, support, guidance and coaching to managers to address teammate behavior and performance concerns.
• Assisted with development and delivery of appropriate feedback, including Performance Improvement Plans or other corrective/disciplinary actions up to and including termination support.
• Partnered with varying levels of employees including: front line teammates, supervisors, managers, directors, divisional vice-presidents, HR business partners, legal counsel, RISK management and Leave of Absence/ADA.
• Maintained required documentation within case management system (i-Sight), including intake, investigative notes, supporting documents and final reports.

Denver, CO, US

• Assisted the initial development and ongoing review and support of workforce planning which determined human capital needs. This process supported the development of improved staffing processes and increased alignment.
• Managed contract worker hiring process from vendor management of outside staffing agencies which included relationship maintenance, candidate flow, salary negotiations, interview process, hiring and onboarding
• Documented, streamlined and processed 37 step contract employee to direct hire conversion hiring process in order to hire approximately 500 contract employees
• Created, updated and produced metrics, scorecards and reports on all recruiting functions
• Completed extensive quarterly workforce audits in HRIS (Workday) for title and employee code errors
• Assisted with the implementation and development of a peer based welcome/training program and facilitated the human resources policies and procedures portion of a weekly new hire orientation for over 600 new direct.

Horsham, PA, US

• Managed, hired, trained, supervised, and developed team of 8 direct reports which supported over 300 independent producers located in a 4 state area which produced annual revenue in excess of $9 million.
• Responsible for all office operations which included sales support, new business processing, contracts/licensing, human resources, compliance, marketing, facilities management, technology liaison and accounting.
• Created customer relationship management (CRM) workflow module which was adopted for use in all nationwide regional offices which increased accuracy and efficiency of the contracting and licensing departments.
• Coordinated office renovation project maximizing resources creating a more conducive working environment improving both employee satisfaction and production.
• Developed, trained, and oversaw new workflow processes in new business, contracts/licensing, and illustration support departments increasing efficiency and accuracy in business processing and customer support.

New York, New York, US

Multiple roles illustrating versatility, growth, and experience. Extensive customer service, organization and administrative skills required for all positions held.Sales Office Manager, Mid-Cities Sales OfficeSole onsite support personnel responsible for all operations of sales office - including new business processing, underwriting liaison, sales.

Bachelor Of Business Studies, Management

Business Administration And Management, General

Associate Customer Service (Acs)