It Support Services
Current
Oct 2021 - Present
AeroLeads people directory · profile
Deetta Mattern Email & Phone Number
IT Support Services
at
PacifiCorp
1 work email found
@pacificorp.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
IT Support Services
Location
Portland, Oregon, United States
Company size
Who is Deetta Mattern? Overview
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Quick answer
Deetta Mattern is listed as IT Support Services at PacifiCorp, a company with 2435 employees, based in Portland, Oregon, United States. AeroLeads shows a work email signal at pacificorp.com and a matched LinkedIn profile for Deetta Mattern.
Deetta Mattern previously worked as IT Change Enablement Analyst (North Highland Consultant) at Portland General Electric and System Technical Support Manager & Enterprise Delivery Manager at Ups. Deetta Mattern studied at Business Computer Training Institute.
Company email context
Email format at PacifiCorp
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{first}.{last}@pacificorp.com
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AeroLeads found 1 current-domain work email signal for Deetta Mattern. Compare company email patterns before reaching out.
Profile bio
About Deetta Mattern
Enthusiastic team-oriented Technology Leader, with significant experience in enterprise software delivery and application support. Excels at dev ops release management, critical problem facilitation, and staff management in a blended domestic/international environment. Proven ability in cultivating relationships across the organization and building collaborative teams that are focused on superior delivery and service.Additional areas of expertise include:• Global Client Software Delivery, Distributions & Support• Tracking and Forecasting Problem & Incident Trends• Onshore, Offshore blended team management• DevOps Factory-continuous deployment• Agile/Waterfall Methodologies • Change Management• Technical/Transitional training• Vendor Management and Contract Negotiations• Root-cause Analysis and Problem Facilitation• Experienced Production Down Incident Commander• Portfolio level contributor for ITIL practices and balance scorecard Key Attributes: | High Integrity and Accountability | Courageous Leader | Critical Problem Solver | Empathetic Listener | Strong Communicator | Strategic Planner | Adaptable to Style and Approach | Results Based | Humble | Positive Thinker | Sense Of Humor |
Current workplace
Deetta Mattern's current company
Company context helps verify the profile and gives searchers a useful next step.
Pacificorp
10 roles
Deetta Mattern work experience
A career timeline built from the work history available for this profile.
It Change Enablement Analyst (North Highland Consultant)
Jun 2019 - Oct 2019
System Technical Support Manager & Enterprise Delivery Manager
- Managed and mentored 11 offshore and 5 onshore members supporting the multi-platform, client/server Global Freight Forwarding applications. Areas of responsibility were: application support, configuration management.
- Developed, deployed and maintained a build request site and release/deployment request site to support the new Continuous deployment methodologies of application and tech debt projects. These sites allowed all teams.
- Managed the teams to successfully build, deploy and support over 247 application implementations across multiple platforms, while coordinating the quarterly client releases, Enterprises releases, and technical debt.
- Defined and implemented application support problem ticket categorization criteria in order to easily trend problems and identify technical/informational solutions for implementations this help reduce overall ticket.
- Documented common solutions, created training material and trained first level help desk to reduce the number of problem tickets transferred to third level support team by 34%
- Provided analysis and recommendations for projects to reduce technical debt by retiring old applications that were no longer needed or that a newer existing application could perform the function or processing. Reduced.
Jun 2011 - Oct 2018
Senior Lead System Technology Support Analyst
- Managed a team of seven multi-platform application support personnel responsible for supporting Global Freight Forwarding applications and associated hardware, software and technical debt.
- Scheduled projects, support activities, deployments, and provided personal development support and performance evaluations.
- Problem facilitation and escalation.
- Implemented process improvements and trending of common issues and solutions.
- Trained outsourced 1st level helpdesk and wrote application support documentation.
- Project managed outsourcing knowledge transfer of 2nd level support group to vendor company.
Oct 2006 - May 2011
Windows Production Support Analyst
- Windows Server administration for windows servers and terminal server environments.
- Managed space, security, antivirus applications, file shares, printer queues, issues pertaining to patches and installations.
- SMS administration.
- Participated in on call rotation.
Nov 2005 - Sep 2006
System Technology Support Analyst
- Configuration Management
- Software Deployments.
- Application support for Development, QA, and Operations.
- Brio Reporting Portal Administrator.
- Application Security SME.
- Technical trainer for the Outsourced Helpdesk on Freight Forwarding supply chain applications.
Dec 2004 - Oct 2005
System Technology Support Analyst
Menlo Worldwide
Jul 2001 - Dec 2004
Intermediate System Technology Support Analyst
Jun 1998 - Jul 2001
Junior System Technology Support Analyst
Jun 1997 - Jun 1998
Administrative Assistant
Feb 1996 - Jun 1997
Team & coworkers
Colleagues at PacifiCorp
Other employees you can reach at pacificorp.com. View company contacts for 2435 employees →
TS
Tracy Santistevan
Colleague at Pacificorp
Casper, Wyoming, United States, United States
View →
GH
Gary Hunting
Colleague at Pacificorp
Vancouver, Washington, United States, United States
View →
YM
Yolonda Mays
Colleague at Pacificorp
Portland, Oregon, United States, United States
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FV
Francesca Vanni
Colleague at Pacificorp
Florence, Tuscany, Italy, Italy
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TJ
Toman Jim
Colleague at Pacificorp
Portland, Oregon, United States, United States
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KA
Kolton Anselmo
Colleague at Pacificorp
Price, Utah, United States, United States
View →
SC
Sherona Cheung, Cpa,Cma (Canada)
Colleague at Pacificorp
Portland, Oregon, United States, United States
View →
JS
Joshua Sewell
Colleague at Pacificorp
Salt Lake City Metropolitan Area, United States
View →
TS
Tusi Simeona
Colleague at Pacificorp
Midvale, Utah, United States, United States
View →
TT
Travis Travis
Colleague at Pacificorp
United States, United States
View →
Tracy Santistevan
Colleague at Pacificorp
Casper, Wyoming, United States, United States
View →
GH
Gary Hunting
Colleague at Pacificorp
Vancouver, Washington, United States, United States
View →
YM
Yolonda Mays
Colleague at Pacificorp
Portland, Oregon, United States, United States
View →
FV
Francesca Vanni
Colleague at Pacificorp
Florence, Tuscany, Italy, Italy
View →
TJ
Toman Jim
Colleague at Pacificorp
Portland, Oregon, United States, United States
View →
KA
Kolton Anselmo
Colleague at Pacificorp
Price, Utah, United States, United States
View →
SC
Sherona Cheung, Cpa,Cma (Canada)
Colleague at Pacificorp
Portland, Oregon, United States, United States
View →
JS
Joshua Sewell
Colleague at Pacificorp
Salt Lake City Metropolitan Area, United States
View →
TS
Tusi Simeona
Colleague at Pacificorp
Midvale, Utah, United States, United States
View →
TT
Travis Travis
Colleague at Pacificorp
United States, United States
View →
1 education record
Deetta Mattern education
-
Business Computer Training Institute
FAQ
Frequently asked questions about Deetta Mattern
Quick answers generated from the profile data available on this page.
What company does Deetta Mattern work for?
Deetta Mattern works for PacifiCorp.
What is Deetta Mattern's role at PacifiCorp?
Deetta Mattern is listed as IT Support Services at PacifiCorp.
What is Deetta Mattern's email address?
AeroLeads has found 1 work email signal at @pacificorp.com for Deetta Mattern at PacifiCorp.
Where is Deetta Mattern based?
Deetta Mattern is based in Portland, Oregon, United States while working with PacifiCorp.
What companies has Deetta Mattern worked for?
Deetta Mattern has worked for Pacificorp, Portland General Electric, Ups, Menlo Worldwide, and Emery Worldwide.
Who are Deetta Mattern's colleagues at PacifiCorp?
Deetta Mattern's colleagues at PacifiCorp include Tracy Santistevan, Gary Hunting, Yolonda Mays, Francesca Vanni, and Toman Jim.
How can I contact Deetta Mattern?
You can use AeroLeads to view verified contact signals for Deetta Mattern at PacifiCorp, including work email, phone, and LinkedIn data when available.
What schools did Deetta Mattern attend?
Deetta Mattern studied at Business Computer Training Institute.
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