Defanya Sompie Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

- Successfully managed various functions within the company, adeptly transitioning between product management and marketing- Led marketing efforts for the cafe, devising and implementing successful promotional campaigns that boosted foot traffic and revenue.- Utilized customer feedback and market insights to tailor marketing strategies

- Collaborated with cross-functional teams to develop and execute product strategies- Worked closely with product owners, engineers, designers, and sales teams to ensure alignment with product goals and timelines- Conducted market research, analyze customers' feedback, and identify key trends to inform product development decisions- Helped the development.

• Collaborated with a team of 5 people resulting in over 10 events and 500+ participants
• Directed an online based leadership program for women empowerment in Indonesia with 180+ participants, 20 speakers and 8 mentors
• Increased productivity of pre-event preparation by providing detailed administrative logistics, including term of reference, run down, technical reference, and event promotions

• Created atmosphere of interest and expectation for event with more than 200+ participants to ensure seamless transition between sessions while keeping the event moving at a steady pacewithin time constraints
• Planned and created over 30 successful events with 100+ participants, increasing the company’s social media presence by 30%
• Delivered coordination and assistance together with 4-person team for organizing the event to ensure smooth execution of all event activities

• Promoted Baik Group's activities on social media
• Cooperated with 18 participants by giving feedback and helping with each others career preparation
• Learned with experts regarding CV, resume, LinkedIn platform, and careers preparation

Manado, North Sulawesi, Indonesia

• Connected with 500+ customers per day, building trust in order to advise on optimal product purchases and cross-sell additional product
• Anticipated customer needs and provided them service while upholding brand standards and values increasing customer satisfaction by 100%
• Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding COVID-19 outbreak to ensure both employee safety and customer satisfaction.

Bachelor'S Degree, Communication Sciences And Disorders, General

Education

Fully funded exchange program funded by The Ministry of Education, Culture, Research, and Technology called IISMA (Indonesian.