Dean Franklin Email and Phone Number
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Business Analyst/Project Manager for over 14 years utilizing project development/management, presentation, and documentation skills in the information technology industry. Business professional with strong analytical and problem solving skills, versatile, thorough and results oriented. Experienced with leveraging a variety of business tools to successfully design, implement and enhance automated business software. Expertise includes:· Process Improvement· Operational performance consulting· Interpretation of business needs into practical technical applications/processes· Functional requirements gathering/development/management· Management of technical and business resources through a complete project lifecycle · Training and documentation
Equifax
View- Website:
- equifax.com
- Employees:
- 13563
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Director, Business Transformation And InnovationEquifax Oct 2019 - Present
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Technology Program ManagerEquifax Oct 2014 - Oct 2019Lead cross-functional teams of Requirements, Development, QA, and UAT resources for large scale system implementations for all new products and services.
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Senior Business System AnalystFiserv Mar 2014 - Sep 2014Norcross, GaDocument Business/Technical requirements for Mobile Platforms.Serve as Agile Master for two Scrum teams. -
Professional Services Consultant - New Product InnovationEquifax Jan 2013 - Feb 2014My responsibilities include…
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Business Analyst/Project Manager Data AnalyticsEquifax Feb 2009 - Jan 2013Managed the project lifecycle of building a Commercial Marketing database Business Class.· Analyzed various data elements from multiple vendors to determine quality of the data.· Created rules to bring multiple data elements together from multiple sources to create a single record for each Business in the Database.· Built customer fulfillment templates in RedPoint (Data Lever) that could be used by the fulfillment teams for customer orders for list pulling and data match append projects.· Consulted with Customers on how to use the Business Class data. Customers included Bank of America, Chase, CenturyLink and others.
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Business Analyst/Project Manager - CommercialEquifax Apr 2008 - Feb 2009•Documented technical and functional requirements and managed product requests for new software as well as modifications to existing software for Commercial Products.•Demand Planner for development and quality assurance resource pools for transaction processing platform.
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Project Manager Data Integration & InfrastructureEquifax Jan 2007 - Apr 2008•Managed all projects and requirements for SBE/Commercial releases.•Maintained and managed all changes for data sources, such as CDC, GRID, Telecheck, ACRO, Transunion, Experian and Riskwise.•Assessed risk to our customers and infrastructure pertaining to data source changes and implemented projects accordingly.•Proficient in the use of external data sources via Enabling Technologies, such as CDC, GRID, Telecheck, and Riskwise.•Participated in gathering deliverables for Sarbanes Oxley audits.
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Senior Business AnalystEquifax Feb 2001 - Jan 2007•Designed and implemented processes in Customer Fulfillment that cut costs and saved time, such as designing a pricing tool used for estimating costs of customer application enhancements.•Managed entire implementation lifecycle of multiple Decision Power projects, including custom application design, coding, quality assurance, production installation, and on-going customer support. •Responsible for documenting technical and functional specifications for new software as well as modifications to existing software.. •Built a detailed Microsoft Project Template to be used for Decision Power project flow management by the entire consulting team. •Served as mentor/Trainer to new Business Solutions Consultants as well as new hires for other groups in the company. •Designed and managed custom decisioning applications for the top revenue generating customers for Equifax such as GE and TSYS.•Managed a majority of the Decision Power volume out of a team of 14 consultants.
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Training Workshop CoordinatorVerso Technologies Jan 1999 - Jan 2001•Coordinated workshops, trained hotel General Managers in property management software and team building. •Trained all General Managers of two hundred Doubletree properties on software. •DDI certified trainer. -
Installations SpecialistVerso Technologies Jan 1998 - Jan 1999•Installed a Windows-based property management software and train staff on operational procedures. •Trained other installers to do this process. •Consulted with General Managers. •Experience with Windows NT, Netfinity server and UNIX in Bass Hotels. •Trained over twenty installers and installed near one hundred properties. •Setup LAN and WAN.
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Teacher/Instructor:Haywood Community College Jan 1992 - Jan 1998Paul D. West Middle School. 1997.Cherokee Middle School. Cherokee, NC. 1993-1997.Haywood Community College, Clyde, NC. 1992-1997.Sylvan Learning Center, Asheville, NC. 1992-1994.•Taught JOBS program classes, conducted needs assessments, taught and observed other HRD and job-seeking classes. •Taught Math (Pre-Algebra, Algebra, Geometry, Trigonometry), Reading, SAT Preparation, Study Skills, classes on self-esteem, goal-setting, career choices and Health. •Taught Language Arts and Social Studies to students with Learning Disabilities.
Dean Franklin Skills
Dean Franklin Education Details
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Math Education, Human Resource Development
Frequently Asked Questions about Dean Franklin
What company does Dean Franklin work for?
Dean Franklin works for Equifax
What is Dean Franklin's role at the current company?
Dean Franklin's current role is Director, Business Transformation and Innovation at Equifax.
What is Dean Franklin's email address?
Dean Franklin's email address is de****@****fax.com
What is Dean Franklin's direct phone number?
Dean Franklin's direct phone number is +167864*****
What schools did Dean Franklin attend?
Dean Franklin attended Western Carolina University.
What skills is Dean Franklin known for?
Dean Franklin has skills like Sdlc, Quality Assurance, Business Analysis, Process Improvement, Project Management, Business Intelligence, Management, Software Project Management, Requirements Analysis, Vendor Management, Business Process Improvement, Cross Functional Team Leadership.
Who are Dean Franklin's colleagues?
Dean Franklin's colleagues are Arularasi Manoharan, Shannon Rowe, Francis Ortiz, Enayatali Ali, Pmp, Csm, Lssgb, Mary Jones Donath, Mallikarjuna B, Lemuel Ryan.
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Dean Franklin
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2thompsoncoburn.com, thompsoncoburn.com4 +131455XXXXX
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