Maxwell Defrisco Email & Phone Number

Portland, Or, Us

Woodburn, Oregon, United States

Portland, Oregon, United States

Responsible for territory service within the Pacific Northwest, developing and supporting managers and team members in operations. Creates and implements strategic plans for supply chain activities in collaboration with cross-functions project teams.• Increased district on-time service by 1.5% by identifying two critical systems failures in small-parcel processing.• Launched new-format facility, staffing 500 employees to service FedEx’s largest corporate accounts incl. Walmart.• Combined generic SAP reports to generate new and useful operations insights for local and district implementation.

Tigard, Oregon, United States

Promoted to company flagship store to assume complete control and responsibility for front-of-house (FOH) operations. Added value by elevating service and experience quality in a $5 million/year fast-casual restaurant. • Highest store revenue company-wide during the height of the pandemic in calendar year 2020.• Implemented new retention strategies for training management-level staff, resulting in 3 AGMs gaining their own stores.

Corvallis, Or

Responsible for the successful operation of the restaurant including, but not limited to hiring, team development, training, inventory management, ordering, hospitality and customer service, ensuring profitability, and payroll. Primary trainer for incoming management-level staff.• Netted 4% increase in annual profitability by identifying multiple billing errors in B2B corporate invoice processing.• Reformatted onboarding and training programs for management-level staff in for company-wide application.

Corvallis, Oregon, United States

Responsible for the training and development of cashiers and shift supervisors. Ensured customer satisfaction and retention through the customer service desk. Reported to the General Manager.• Awarded Manager of the Month for the NWST in October 2014 and June 2015.• Achieved 100% compliance recognition in business self-audits for third-party stock vendor contracts.

Portland, Oregon, United States

Developed and maintained a curated portfolio of business client accounts for indoor remodeling services. Responsible for business development and client relationships within a designated metro-area territory.• Grew account portfolio $5 million annually (average).• Increased brand equity by readjusting weighted performance rubric to include repeat and referral business.

Business Technology And Data Analytics, Business/Office Automation/Technology/Data Entry

This brand new field of study is on the cutting edge of business and technology. Partnering established business practices with new.

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