Richard De Graaf Email & Phone Number

Amsterdam, Nh, Nl

Ouderkerk Aan De Amstel

Service World Retail and Service World Company are both Companies that for fill Interim Management rolls and Change Management rolls for all types of Companies. Service World Retail and Service World Company furthermore can help you set up, develop and as a final goal execute, a consumer centric approach. Making sure a clear vision and strategy is set up for the next 5 to 10 years which is clearly understood and by every person enabled to act accordingly.Most important is that this clear vision and strategy is translated into a workable version, with practical solutions for every department. Empowering every individual to be able to act in line with, and be confident that, the company strategy is followed.The built of a vertical company is essential for the ability to control the image all the way to the end consumer and by doing so, secure the successful future of a Company in that deals with consumers, either in service or in product. Making sure that the consumer is able to feel that the daily operations subscribe the Company goal or philosophy.

Hilversum

A study commissioned by the Concern Controller in particular the manner of monitoring by management of a dashboard made available to be scrutinized. Here, particularly in the light of the following: roll descriptions and use of the system; the locking thereof within the organization; the set up and aim of the dashboard; the available data and control thereof; transparency and visibility, efficiency; vertical use, and knowledge of available management information; monitoring and control; After this research a report is compiled in which following topics are featured:how does the theoretical set-up, compare to the practical situation; substantive knowledge of the usefulness and necessity; role and task distribution within the use of the system and securing them within the organization; monitoring the qualitative embodiment; interviews with management; results and findings; possible causes of the problems and optional consequences; proposals for optimization of technical equipment, data or design flaws of current, and possible future structure of reporting; points of focus for management.

Hilversum

An Interim Change Consultant assignment where following objectives were part of the review: Document & data research of internal evaluation reporting of municipal project; interview with stakeholders; findings & reporting; recommendation & advise; change proposal.For this assignment following points of attention were used:SWOT approach; SMART set up; comprehensibility & transparency; Efficacy, effectiveness & efficiency; ownership & accountability; implementation within organization.

Curacao

Retail Director for a Caribbean Retail Company located on several Islands in the Caribbean focussed on Fragrances, Beauty and Cosmetics in Retail and Travel Retail, MAC Stores and Victoria Secret Stores.

Amsterdam Area, Netherlands

Breda En Omgeving, Nederland

Verantwoordelijkheden:► International Sales for Van Gils en Humberto► New Business► Sell thru analysis and optimization► Collection feedback► VM advise► Sales skills and collection training

München

Responsibilities:►Sales van Gils in region►Brand distribution►New Business development►Showroom►Customer contact►Collection feedback

Amsterdam

International focussed Head of Retail and virticalization specialist with an extensive knowledge and large expertise in multichannel retail in the luxury fashion apparel, shoes and accessories business with full P&L ownership able to create, built, set up and monitor:►Consumer centric focussed organisation able to translate consumer wish and need to retail design, customer relation management and other departments►Merchandise team enabled to do retail-buy and category management, allocate and monitor for best possible sell through►Planning and opening new stores, including flagship stores►Regional-and store management enabled with full knowledge of store operations, how to implement and achieve KPI’ s and target maximum store performance►Compliance, protocol and a store operations manual to enable every person in the company to follow the company vision and strategy into their daily routines►VM team enabled to translate company vision and marketing strategy into a store look and feel with the ability to train store management and staff into active participants by modelstore development

Amsterdam En Omgeving, Nederland

Sales Manager HUGO BOSS Black in charge of selling pre-order and stock collections to wholesale customers and franchise partners, where I had following responsibilities:►Orderportfolio for 80 Wholesale Customers and Franchise Partner►SWOT analysis of portfolio and prospecting for new potential customers►Quality management of customer portfolio►Quality management of pre order in width and depth of styles, product groups and size grids►Order buying budget negotiations with wholesale customers►Made to measure order proposals for customers as to upfront agreed budget►Instore training of staff►Monitoring of sell through performance instore and advising and training owners and buyers with the goal of achieving a higher sell through instore and a future growing buying budget►Set up of showroom for new collections including Visual Merchandising►Other tasks

Veenendaal, Nederland

A High-end designer label from Dutch origin where design, make, use of natural materials and quality are trademarks. My responsibilities were:►Topline International Sales►Search for International agents and importers.►Sales for Benelux.►Set up fairs in the Netherlands and Germany.►Contact with 5 production factories within Portugal.►Production control of quality and timeline production.►Commercial input for design.►Production and distribution of sample collections.►Gathering of all orders and placement of orders at factories.

Education record

Education record

Education record