Danielle Ehrgott Email & Phone Number

Colorado Springs, CO, US

Colorado Springs, Colorado, United States

• Ensure payment for services rendered by the Early Intervention (EI) program are covered benefits and reimbursable, prior to utilization of any State Funding
• Maintain and update service provider and EI client data daily via Excel, Salesforce, or Kantime software.
• Performs financial reviews and calculations based upon information received from insurance companies, assists with complex problem resolution related to the consumer’s records, authorizations and billing issues.
• Assists the billing team with review of monthly accounts receivable aging, to determine areas of concern with respect to claim quality or breakdown within the billing process.

Colorado Springs, Colorado, United States

• Educate 100+ clients about services they are eligible for through the State of Colorado, and enroll clients into desired services within 20-60 days
• Collaborate on an internal team of professionals, consisting of supervisors and case managers, and with external provider teams, to successfully complete client enrollments
• Respond to client questions about benefits, company policy, program options, and issues via inbound cases, phone, and email.
• Diagnose, prioritize, and advance unique client issues for continued support
• Implement existing processes, best practices, and measurements of success to improve productivity and decrease enrollment process time, to better serve clients

Colorado Springs, Colorado, United States

Hired to support customers, and meet company sales goals. Individually serve 50-100 customers daily. * Educated customers about the benefits of TJX, and improved customer satisfaction and location goals by 30% in two days. Recognized by senior leadership for increased sales of TJX cards.* Managing relationships with diverse team members and customers, to.

Manor, Texas, United States

Hired to create and implement learning content (virtual and in-person), for clients. Collaborated with stakeholders and cross-functional teams to drive data collection and analysis, for reporting and insight, in areas such as program impact, client and company performance, and audience engagement.* Improved client comprehension through daily content.

Austin, Texas, United States

Hired to create and implement learning content (virtually and in-person), for clients. Identified and monitored program and clients at risk. Improved client performance and comprehension, by following best practices and intervention. Set goals with clients about their growth and performance, to successfully improve optimization and engagement.* Improved.

Seoul, South Korea

Hired to lead a team of Education Specialists, in order to optimize program and client performance. Identified, communicated, and monitored risks, while reporting data to stakeholders.* Collaborated on a team of 10 specialists, to improve the existing program and implemented learning content for 350 clients in the company, and 50 under my supervision.*.

Concord, New Hampshire, United States

Promoted twice in 2016. Hired to create and launch learning content for clients, based off National Standards and program goals. Applied best practices to existing and new content while using assessment and applied data collection, to improve delivery and client performance. Used daily communication to improve stakeholder satisfaction. Monitored and.

Bachelor Of Science (B.S.), Education, 3.40

Activities and Societies: D3 Collegiate Soccer

Bachelor'S Degree