Deidra Williams Email & Phone Number

Savannah, Ga, Us

Raleigh, Nc, Us

● Sourced and screened candidates, ensuring a seamless experience throughout the hiring process. ● Maintained and updated the ATS system to reflect accurate candidate information. ● Communicated effectively with hiring managers and stakeholders to facilitate efficient recruitment.

Chesterfield, Mo, Us

HR Consultant- Leave of Absence Case Management● Communicated with colleagues, leaders, and key stakeholders to assist with questions on leave administration● Resolved tier 2 escalations, ensuring timely documentation and communication of updates and outcomes● Ensured compliance with HIPAA, COBRA, FSA, and ADA laws and platforms as the primary point of contact● Oversaw compliance with national labor laws, certified PTO, LOA, & Wages and the Fair Labor Standards ActHR Consultant- Advice and Counsel● Built and sustained positive relationships with leadership at all levels, with a specific focus on first-level leaders, to provide effective counsel and support on coaching, onboarding, employee retention, employee relations matters, and employee engagement.● Collaborated with HR colleagues and Communities of Excellence (CoEs) to design, develop, and deploy HR processes that align with the organization's goals and objectives.● Partnered with leaders to implement HR actions, including performance management, compensation, organization design, talent planning, Diversity, Equity and Inclusion (DEI) initiatives, and change management.● Sought legal, corporate investigations, and labor relations guidance to ensure compliance with relevant laws and regulations.

● A commissioned public officer who served as an impartial witness in the execution of various legal documents, ensuring the authenticity of signatures and the proper completion of transactions. ● Exemplified the principles of integrity, impartiality, and attention to detail, played an essential role in facilitating the smooth execution of legal documents, contributing to the overall trust and transparency in legal and business transactions. ● With a keen understanding of state-specific laws and regulations, acted as a neutral third party, preventing fraud and forgery by diligently verifying the identities of individuals involved in the document-signing process.

Seattle, Wa, Us

● Communicated and implemented COVID-19 leave of absence policies, practices, and processes.● Demonstrated a strong understanding of business acumen and contributed to various business-related initiatives.● Built and nurtured relationships with stakeholders and senior leaders across different functions, ensuring alignment with HR strategies.● Assisted in managing projects to enhance employee engagement and deliver exceptional customer service.● Ensured compliance with HIPAA, COBRA, FSA, and ADA laws and platforms as the primary point of contact● Oversaw compliance with national labor laws, certified PTO, LOA, & Wages and the Fair Labor Standards Act

Mooresville, Nc, Us

● Collaborated in the communication and implementation of HR programs, policies, practices, and processes.● Demonstrated a strong understanding of business acumen and contributed to various business-related initiatives.● Built and nurtured relationships with stakeholders and senior leaders across different functions, ensuring alignment with HR strategies.● Assisted in managing projects to enhance employee engagement and deliver exceptional customer service.● Managed employee files and implemented tracking systems to identify trends and issues, processing HR transactions in Workday, PeopleSoft, BrassRing, and Kronos

Roseland, New Jersey, Us

● Professionally communicate with clients' Human Resources staff, employees, insurance carriers, and ADP to build relationships and maintain partnerships● Managed up to 20 client accounts with 50 to 1200 employees, ensuring accurate information and making appropriate changes● Ensured clients' compliance with HIPAA, COBRA, FSA, and ADA laws and platforms● Conducted Open and Annual Enrollments for assigned clients, compiling and completing employee enrollment and termination information● Prepared reports to update changes to employees' benefits daily● Maintained confidentiality of employees' requests and developed positive relationships with external vendors, insurance providers, and benefits administrators.

Charlotte, North Carolina, Us

● Reviewed paperwork and contracts prior to dispatching crew members to supportaccuracy and clarify understanding of details.● Built professional relationships with new customers and cultivated existing ones throughactive listening and intelligent open-ended questioning.● Skills utilizing Workforce Management software to plan, schedule and submit work forcrews' daily tasks.● Communicated changes to the work schedule in a timely manner to all stakeholdersinvolved.● Liaised between technicians, operations management, business clients and consumers onmultiple power outage restoration jobs simultaneously.● Managed multiple areas and crews of different skill levels to ensure work was completed ina timely manner and safe environment.

Charlotte, North Carolina, Us

Professionally answered inbound calls of external customers inquiring of electrical services.● Implemented new customer accounts in Customer Billing Information System.● Educated customers on billing and utility usage concerns to provide clarification andunderstanding.● Communicated information as a liaison for Duke Energy's external customer and variousdepartments in order to convey cohesive information for all.● Updated account information to maintain customer records.● Offered advice and assistance to customers, paying attention to special needs or wants

Master'S Degree, Ms Organizational Change Management/ International Leadership

Bachelor Of Arts, Human And Community Services And Organizational Communication