● Reception duties● Updating clients tracking info of online orders etc. ● Response handling of queries. ● Filing debtors and creditors & archiving

Managed the Watergate Postnet store. Assisted the clients with the internet Café, POS, copies, book binding, lamination, invitations, printing of photos. Processing Orders and sales / arranging Courier Services

Answering a busy switchboard, greeting, welcoming and transferring calls professionally, directing calls to relevant staff members (medical aid agents), assisting with posts from various hospitals then handing to the staff.

Processing high volumes of invoices on a daily basis, using the system Pastel, opening of new accounts and COD accounts, assisting with the reconciliation of approximately 50-60 clients /accounts, calling clients who are in arrears, filing daily.

I provided guidance & advice to staff, service providers & members of the public in term of Recruitment & Selection policies & procedures; liaising with internal & external clients; response handling of application forms received with regard to vacancies advertised; capturing of applications received on Excel spreadsheets or SAP; compiling advertisements in electronic format & generating new and existing contracts on SAP portal; create & manage HR300 (Requisitions) on E-recruitment; source and tracking applicants; liaising, approving & finalising with line departments of advertisements; receiving signed contracts and executing the prepare for hire action on SAP Portal; ensuring an adequate record keeping of all appointments (scan all important documents to SAP Portal); providing administrative support to Senior & Professional Officers in the Selection function for e.g. calling successful candidates to sign their contracts & assisting them; deputising / performing the functions of the Supervisor (twice when she was away on maternity leave and in her absence.

Switchboard duties, generate accurate invoices & credit notes with correct prices for payment by customers, maintain working knowledge of process involved with production of goods to produce logical information required for invoicing & attending to price queries & store returns; follows through from invoices to Statements, assumes responsibility for collection of monies & maintain control over smaller accounts, stock reports & rep sales done daily; ensure a working knowledge of all equipment used in course of duty is maintained so as to ensure no delay in producing invoices etc. Undertaking any duty assigned by Supervisor or Manager, System Pastel

Food & Textiles Information Consultant / In the Bag Consultant & Pay-point Controller Excellent customer care; handling customer complaints; assisting to card & price queries; processing inter- branch transfers; preparing customer platters; authorising at till points; ensured cashiers excellent & professional performances; shopping via the internet for customers within stipulated times; pack into totes with correct temperatures & overseas that it gets delivered to them on time.