Conduct daily supervision of employees; monitor performance on shift to ensure the department meets all metrics; record and report daily operational metrics. Utilize performance data to design and modify operational procedures to ensure performance metrics are met and improved. Ensure that KPIs (Key Performance Indicators) are met in both field and warehouse operations.

Ensure that safety-related processes are in place and followed within field operations, pre/post shift safety checks, and during warehouse operations. Ensure fleet vehicles inspection and maintenance are performed. Supervise daily operations to optimize customer experience; ensure all operations are carried out per Motivate standards.

Follow safe work practices and help to champion a safe working environment. Create and implement processes to further increase efficiencies in obtaining established goals and team management strategies

Assigned and supervised daily work activities for detainees. Ensured inmates complied with the facility policy and procedures. Oversaw the day-to-day safety of inmates. Provided interventional services. Counseling prisoners on behavioral, social, and academic issues.

Provided intervention, prevention, and social services to children, adolescents, and adults. Counseled individuals and families and conducted group sessions. Assisted and obtained housing for families in need.