Deidre Goers, Cspo Email & Phone Number

Greater Minneapolis-St. Paul Area

• Certified Scrum Product Owner• Mentor and train team of Product Owners to utilize defined processes to create requirements, user stories, and UI design changes• Define Product Owner best practices, establish/communicate clear standards and expectations for work performance• Manage dependencies, risks, and set priorities across multiple teams/backlogs, and maintain alignment with the release product vision and roadmap• Support Product Owners to provide customer production issue escalation and resolution assistance

Greater Minneapolis-St. Paul Area

• Certified Scrum Product Owner• Responsible for approval of feature requirements, user stories and user interface design changes when working with technical teams to ensure readiness for development• Gather input from Product Manager and key stakeholders in order to refine, prioritize, and maintain product backlog• Participate in sprint demonstrations, gather feedback from stakeholders, and approve or reject sprint deliverables• Partner with Product Manager to provide input on timing and readiness of planned production releases• Coordinate and assist with beta process and resolution of product release issues across stakeholders and with development team• Identify and manage risks at the release and development team level• Participate in daily stand-ups, refinement, story review, sprint planning, and retrospectives

Greater Minneapolis-St. Paul Area

• Drove the implementation and launch of technology for new/upgraded client recognition and sales platforms• Led discussions on data requirements for the operations of clients’ recognition/incentive/sales platforms• Documented business requirements for custom technology requests• Worked with development, business personnel, and QA team to develop and execute plans to test and validate applications• Facilitated the creation of web site wireframes for customer approval• Developed and monitored project timelines• Definition and management of customer expectations and relationship building

Greater Minneapolis-St. Paul Area

• Developed/maintained long-term customer relationships, with an emphasis on their technical applications• Oversaw development and maintenance of custom communications and recognition platforms for multiple clients at a time• Participated in thorough application testing for new technology products, as well as upgrades to current applications• Provided project management for one-time sites and tasks on the team

Greater Minneapolis-St. Paul Area

• Managed program communications between all related departments (Call Center, Communications, Gifts, Event Staffing, and Air Consultants)• Coordinated program details such as site inspections, hotel/cruise function space, food & beverage, décor, audio-visual, and ground arrangements (transportation/activities)• Responsible for program budgets, working with accounting though final billing

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area