Deidre Goers, Cspo Email & Phone Number

Greater Minneapolis-St. Paul Area

• Certified Scrum Product Owner
• Mentor and train team of Product Owners to utilize defined processes to create requirements, user stories, and UI design changes
• Define Product Owner best practices, establish/communicate clear standards and expectations for work performance
• Manage dependencies, risks, and set priorities across multiple teams/backlogs, and maintain alignment with the release product vision and roadmap
• Support Product Owners to provide customer production issue escalation and resolution assistance

Greater Minneapolis-St. Paul Area

• Certified Scrum Product Owner
• Responsible for approval of feature requirements, user stories and user interface design changes when working with technical teams to ensure readiness for development
• Gather input from Product Manager and key stakeholders in order to refine, prioritize, and maintain product backlog
• Participate in sprint demonstrations, gather feedback from stakeholders, and approve or reject sprint deliverables
• Partner with Product Manager to provide input on timing and readiness of planned production releases
• Coordinate and assist with beta process and resolution of product release issues across stakeholders and with development team

Greater Minneapolis-St. Paul Area

• Drove the implementation and launch of technology for new/upgraded client recognition and sales platforms
• Led discussions on data requirements for the operations of clients’ recognition/incentive/sales platforms
• Documented business requirements for custom technology requests
• Worked with development, business personnel, and QA team to develop and execute plans to test and validate applications
• Facilitated the creation of web site wireframes for customer approval
• Developed and monitored project timelines

Greater Minneapolis-St. Paul Area

• Developed/maintained long-term customer relationships, with an emphasis on their technical applications
• Oversaw development and maintenance of custom communications and recognition platforms for multiple clients at a time
• Participated in thorough application testing for new technology products, as well as upgrades to current applications
• Provided project management for one-time sites and tasks on the team

Greater Minneapolis-St. Paul Area

• Managed program communications between all related departments (Call Center, Communications, Gifts, Event Staffing, and Air Consultants)
• Coordinated program details such as site inspections, hotel/cruise function space, food & beverage, décor, audio-visual, and ground arrangements (transportation/activities)
• Responsible for program budgets, working with accounting though final billing

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area