Public Safety Telecommunicator
Current• Answers calls to allow effective communication for citizens during emergency situations• Provides information and referrals to citizens, public safety personnel, media, etc. by answering calls from Jefferson County and outside areas to allow for communication during non-emergency situations• Operates and monitors communication equipment by reporting defective equipment, receiving and entering information transmitted through equipment, etc. to support call volume and proper working order of equipment• Dispatches personnel and/or information to the requested source• Monitors responses of public safety personnel by listening to radio transmissions, clarifying information, and performing periodic contact checks to maintain communication and ensure the safety of personnel• Accesses and maintains suspect and/or incident information by running database queries, updating databases, completing reports/logs, and filing documentation