Deidre Reichenbach Email & Phone Number

Leads groups through life skills lessons and facilitates their practicing and learning of new behaviors necessary for coping with everyday lifeFollow protocol for program by establishing focus on self-improvement, family life, leisure, community or employment area, to meet expressed needsIdentifies and acts on changing dynamics of group, by assessing verbal and non-verbal responses and checking regularly with participants, to facilitate their active participation in activities. Maintains participant attendance , prepares evaluations and progress recordsOperates and maintains audio visual equipment to enhance the potential for learningWorks one-on-one / in small groups to help clients with unique challenges such as motor skills, cooking, hygiene and money skills. Ability to adjust communication tactics to effectively communicate and establish rapport with a variety of client personalities, communicate with clients, guardians, coworkers, case managers and cliniciansAbility to drive safely, including 12 or 15 passenger vansAbility to remain professionally detached when engaging emotionally escalated clients by remaining calm and not perceiving client statements or behavior as personalAbility to demonstrate adequate judgment in order to make clinically sound decisions and minimize client riskMust demonstrate creative problem solving abilities sufficient to navigate unique situations, dynamics, and logisticsEstablish and maintain a safe environment in all settings including respite facilities, vehicles and public outings Prompt for tasks of daily living, redirect inappropriate behaviorsUtilize non-violent physical crisis intervention tactics if a client presents a danger to self or others

Leads groups through life skills lessons and facilitates their practicing and learning of new behaviors necessary for coping with everyday lifeAbility to effectively facilitate client group meetings and discussions by keeping conversation flow in scope, soliciting client engagement and ensuring pertinent information is understoodConceive and implement an appropriate activity schedule considering budget, developmental factors, age and genderSeek positive resolution to client conflicts and difficulties using professional behavioral health tactics and trainingPrompt and monitor the self-administration of medicationsAbility to understand and utilize clinical language and terms in conversation and written documentationEngage clients, encourage positive peer interactions and healthy socializationDocument client progress and capture accurate claims information in a concise, professional, and accurate mannerSkillsMS Office Suite: Word, Excel, PowerPointQuest Care360 Portal

Work with interdisciplinary healthcare team for a busy family medical practice. Assist two MDs, one PA and office staff in ensuring optimal patient care and smooth daily functioning of office. Key Results:Demonstrate proficiency in taking patient medical histories and vital signs, assist physicians in examinations, as well as in performing venipunctures, and various diagnostic procedures and ancillary tests (e.g., EKGs, specimen collection and bar coding, glucose tests, hemoglobin, phlebotomy, urinalysis). Follow instructions and protocols of senior staffMaintain patient privacy and confidentiality (e.g., assisting management team with various office projects/assignments, answering phones, scheduling appointments, maintaining medical records, patient processing) that allowed doctors and nursing staff to focus on the health concerns of their patientsCheck medical supply/vaccine stock levels and ensure the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipmentFollow practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care and satisfaction; reacted calmly and effectively in emergency situations