I am an insurance professional with solid industry knowledge of property and casualty insurance. I am currently seeking my next opportunity and can be reached at: deirdreann418@gmail.com

Responsible for investigating and identifying claims in which a third party is responsible for a loss to theinsured, coordinating the communication with the responsible third party, the insured, the carrierrepresentative, including any legal representatives. Facilitating recovery of claim payments from theresponsible third party as warranted. • Investigated, analyzed and determined the extent of liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants, insurance representatives and legal counsel.• Corresponded with or interview medical specialists, law enforcement agents, witnesses, and claimants to compile information.• Calculated benefit payments and approved payment of claims within a certain monetary limit.• Effectively managed a claim file pending of 300-400 cases utilizing the diary system.• Exceeded annual anticipated recovery fund goal resulting in over $2 million.• Assisted in the training of new subrogation adjusters to the team dynamic.

Began as a temporary assignment prior to being hired fulltime. Assisted in the First Notice of Loss Department subsequently hired as a full- time Liability Claim Representative.• Communicated with policyholders, claimants, physicians, medical providers, attorneys and repair shops.• Secured essential facts regarding accidents from policyholders and claimants; registered new claims, handled and updated status calls, scheduled appointments and secured rental reservations. • Evaluated claims in order to determine the liable party by investigating the circumstances, interviewing the involved parties, canvassing witnesses, reviewing and analyzing police reports, speaking to reporting officers, compiling evidence utilizing actual and virtual scene investigations. • Negotiated and settled claims directly with the claimant and 3rd party representatives including insurance representatives and legal attorneys.

Responsible for handling moderate-to-complex Auto Property Damage and Auto Liability claims from inception to close in this Contract Assignment. • Served as direct liaison between the insured and the agent contacts. • Investigated and defended liability investigations and negotiated to secure amicable settlements.• Mitigated liable claims and obtained optimal results through claims investigation to minimize costs.

Handled and settled complex Auto Property Damage, Commercial automobile and General Liability cases. • Investigated, negotiated and settled commercial vehicle claims in addition to other claim inventory; approximately 20 per month. • Evaluated and maintained rapport with unrepresented claimants regarding bodily injury and lost wage claims. • Detected and escalated a vast amount of fraudulent cases to the Special Investigations Unit. • Developed a solid background and became well versed and experienced in handling cases in New Jersey jurisdictions. • Investigated and settled premises liability claims.

Handled commercial automobile and general liability bodily injury and property damage cases. • Reviewed documents and claim files for completeness and accuracy of statements, police reports and inspections for vehicles. • Reviewed and analyzed medical records, identified injury and determined value of claim before negotiating settlement. with claimant or attorney.• Approved rental cars, conducted background checks of witnesses and set up contact with body shops.